Senior Product Manager-Personal Loan

Job Requirements
About the Role
The Senior Product Manager – Personal Loan will be responsible for scaling the Personal Loan lending business by implementing strategies to expand products, channels, customer segments, and overall reach. This role involves building high-performing teams, designing efficient systems and processes, and fostering a customer-centric culture. The incumbent will collaborate closely with cross-functional teams including Product, Operations, Sales, IT, Credit, and BIU to deliver cost-effective and technology-driven banking solutions, ensuring IDFC FIRST Bank becomes the preferred financial partner for customers.
Key Responsibilities
Primary Responsibilities
Guide the distribution strategy for Personal Loans to achieve volume scale-up as per defined targets.
Collaborate with the Digital Marketing team to increase customer penetration through digital channels.
Build and nurture strategic partnerships with dealers, OEMs, and channel/product partners to expand portfolio reach.
Monitor portfolio performance and quality; provide recommendations for course correction to Product and Sales teams.
Support the Product team in developing differentiated offerings and driving business growth.
Work with the Business Analytics team to identify cross-sell opportunities and customer insights.
What We Are Looking For
Education
Graduate – Any discipline
Experience
Minimum 8 years of relevant experience in product management, preferably in retail lending or personal loans.
Skills and Attributes
Strong strategic thinking and execution capabilities
Deep understanding of personal loan products and customer behavior
Excellent stakeholder management and cross-functional collaboration
Experience in digital product development and process optimization
Customer-centric mindset with a focus on innovation and service excellence
Managerial & Leadership Responsibilities
Attract and retain best-in-class talent for key roles within the reporting structure.
Foster a culture of innovation, compliance, and customer centricity across the team.

Work arrangement
No