Deputy Manager - Sales (Chemical Intermediates)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.
We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.
Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities .
How Will You Do It
Sales and account Management
Drive the business of assigned customers/territory aiming to meet or exceed business targets (cCM1 & Volumes) for respective customers.
Implementation of respective SBU strategy in country and identify and implement business or value growth for respective customers/territory
Continuously increase market and competitor intelligence and update customers and competitor’s data (supply/demand)
Effective credit control and working capital management at customer to meet financial targets for DSO, DIV and overdue management
Carry out market studies/ projects for respective end industry /customers for identifying future opportunities
Negotiate and close deals or contracts with customers by taking complete customer accountability & leveraging knowledge of entire product value chain, supply capabilities and competition
Ensure business compliance according to BASF policy
Customer relationship management
Develop, align and execute mid- and long-term account plans
Identify & translate market opportunities into business through cross BU cooperation & new working concepts / ideas
To identify, develop and implement differentiation strategies to improve competitive advantage by understanding customer needs, gathering & sharing of market & competitor information – Ensure value pricing whenever applicable
Develop lasting customer relationships to identify business trends in and beyond the customer scope or respective portfolio
Identify and attract new customers, pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business
Ensure high/wide customer contacts and regular visits to customers
To represent BASF in industry associations, conferences, trade shows, customer networking events
To exchange information and collaborate with other BASF business units to present BASF’s collective offerings to the customers.
Operational Task
Provide operational guidance and coordinate the relevant functional departments to ensure value creation and customer satisfaction
Use of NPS (Net Promotor Score) to continuously improve customer experience
Accountable for Demand and Sales Forecast and fulfilment supporting efficient planning of products and services to support production planning (return on assets) using tools like OMP DP and local merchandising business model
To enhance work coherence, quality & efficiency by contributing actively to sales meetings, reporting and in developing customer training/communication materials for sales
Ensure effective, open and speedy communications for faster decision making and digitalization
Ensure adherence to business initiatives /tool, e.g. OMP-DP, Salesforce, Customer Network/KAM

Work arrangement
No