Operations Intern (Travel Execution)

Role: Execution Intern (For 3 Months)
Key Responsibilities
End-to-End Trip Execution: Coordinate and manage trip operations from departure to completion, ensuring all planned activities run smoothly.
Traveller Coordination: Act as a point of contact for travellers and address their queries and concerns during the trip.
Vendor & On-Ground Coordination: Coordinate with trip captains, hotels, transport providers and other vendors to ensure seamless execution.
Escalation Management: Handle on-trip issues, resolve operational challenges and escalate critical concerns to the relevant teams promptly.
Real-Time Problem Solving: Take quick and effective decisions to manage last-minute changes, delays, emergencies and unexpected situations.
Trip Monitoring: Track trip progress, timelines, itineraries and planned activities to ensure adherence to the schedule.
Cross-Functional Coordination: Work closely with internal teams to ensure all trip-related requirements are fulfilled.
Feedback & Reporting: Collect traveller feedback, maintain trip reports and highlight areas for operational improvement.
Requirements
Strong communication and coordination skills.
Excellent problem-solving abilities and a calm approach under pressure.
Ability to multitask and manage unexpected situations.
Strong ownership, accountability and a customer-first mindset.
Flexibility to work on weekends, holidays and during active trips, as required.
Interest in travel, tourism and group travel experiences.
Freshers with a proactive attitude and willingness to learn are welcome.

Work arrangement
No