Receptionist

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities
Customer Service
Greet, assist and direct candidates, new hires, visitors, and the general public
Handle telephone, email, and other queries professionally
Administer parking spaces for visitors and employees
Arrange taxis for client staff and visitors as requested
Book onsite meeting rooms and organize hospitality according to site procedures
Register and distribute documents per local procedures
Coordinate local events and travel arrangements as required
Perform additional administrative tasks as needed
HSE, Security & Quality
Liaise with site managing agent and security personnel
Maintain high level of security awareness and knowledge of emergency procedures
Issue ID and access badges for new hires/vendors/visitors and maintain accurate records
Monitor and maintain office and badge consumables within agreed stock levels
Maintain security sign-in protocols
Conduct site inductions for new starters and provide first-line support for concerns
Actively support JLL's Quality Management program
Site Operations
Conduct daily meeting room and office checks
Prepare and serve refreshments, manage catering setup and clearance
Manage all Facilities helpdesk requests and liaise with service providers
Handle incoming and outgoing mail according to established procedures
Assist in coordinating repairs and maintenance of office equipment
Manage office supplies ordering process
Maintain accurate and updated seating plans
Ensure detailed handover for responsibilities during absences
What You'll Receive
Employment contract
Competitive benefits package including Benefit Systems, private healthcare, and life insurance
Opportunity to work in a professional, stimulating, and challenging multinational environment
Clear long-term career progression opportunities
Freedom to demonstrate your own initiatives
Access to comprehensive training and development programs
Friendly and supportive company culture
Job Description
What the job involves
Cover Front of House and Reception services with our Client’s office.
Welcome Meet and greet for all visitors and clients
Assist with internal/External bookings as required with full meeting room accountability.
Ensuring that all meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected standards.
Ownership and ability to facilitate room set-ups – including moving flexible furniture
Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
Maintain a strong awareness of business activity & communicate all updates with regional team members.
Skills & Experience
Experience working within a Corporate or Hotel Reception environment
Independent and self-managing worker
Strong customer service skills- a great networker!
Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
Ability to use initiative and remain calm under pressure.
A strong team player with the ability to multitask & prioritise work commitments.
Flexible approach to departmental requirements.
Good educational background & a solid command of written & spoken English and Polish
What you can expect from us
Employment contract
Competitive benefits package (incl. Benefit Systems, private healthcare, and life insurance)
Possibility to work in a highly professional, stimulating, and challenging work environment of a multinational Company with a great and long-term career perspective
Opportunity to demonstrate your own initiatives
Opportunity to participate in training and development programs
Friendly and supportive company culture
Location:
On-site –Warsaw, POL
Job Tags:
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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