Consultant Workforce Experience - Learning and Enablement

Our global team is looking for a Learning Experience and Enablement Consultant to help clients empower their employees and customers by closing gaps in knowledge, behavior, and mindset. This position involves designing and delivering end-to-end learning and change enablement solutions—spanning digital content, coaching, experiential learning, adoption campaigns, and assessments—all rooted in current learning science and change management practices. The role extends past conventional training by building capability, breaking down resistance, and enabling people to achieve and maintain the client's enablement objectives.
Responsibilities
Develop and carry out the project approach and plan needed to fulfill client enablement needs
Engage directly with clients through independently run meetings and workshops
Manage a small team of learning experience designers, content developers, and change enablement consultants
Advise client stakeholders and SMEs on learning design and change enablement approaches for project execution
Run workshops with client stakeholders, employee groups, and subject matter experts to collect data and record findings
Conduct interviews with internal and external SMEs, stakeholders, and learners to capture and assess learning needs
Lead live training sessions and train-the-trainer programs
Build customized change enablement and learning experiences based on stakeholder requirements
Create experiential enablement tools, coaching frameworks, and interactive materials to encourage adoption and behavioral change
Establish metrics, feedback mechanisms, and assessment approaches to track engagement, adoption, and long-term change impact
Assist with AI readiness assessments and knowledge audits under senior direction
Maintain and update project workplans and provide status updates to clients
Requirements
12 to 18 years of overall IT experience
At least 7 years in instructional design and 5 or more years of hands-on change enablement experience
Minimum 2 years working at a Big Four or boutique consulting firm
At least 2 years using authoring tools like Captivate, Articulate Storyline, RISE, or Evolve to build advanced adaptive learning content
3 or more years presenting and advocating for both technical and non-technical ideas to clients or decision-makers
A degree in Organizational Change, Instructional Design, Adult Learning, or a related field
Demonstrated success delivering consulting services to organizations
Background in designing and deploying AI-driven learning, content enablement, or AI agents
Familiarity with AI-enabled workflow design, human-AI adoption models, and knowledge infrastructure practices
Ability to lead a small team of 3 to 5 people, including performance management and mentorship
Strong relationship-building skills with clients, along with the ability to communicate insights and manage expectations throughout engagements
Nice to have
Strong background in multimedia development and graphic design
Certification in Change Management
Experience making content compliant with usability standards, Section 508, and WCAG

Work arrangement
No