Unit Secretary

Department:
36125 Atrium Health Floyd Medical Center - Emergency Department: Trion
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
36
Schedule Details/Additional Information:
9a-9p Various days
Pay Range:
$18.85 - $28.30
Major Responsibilities:
Assures timely and accurate order entry and verification
 Accurately enters orders into computer and records current time on order sheet.
 Reviews all charts for stat/now orders and immediately notifies nurse of orders.
 Follows correct procedure in relaying orders to Pharmacy and other departments
 Clarifies all unfamiliar orders with nurse, physician or physician extender
 Follows through on order verification, flagging charts and 24 hour verification.
 Effectively manages different levels of downtime/recovery.
 Schedules and successfully completes all PRISM update training courses.
Maintains medical record and assures HIPAA regulations met
 Maintains user class confidentiality.
 Prints and collates appropriate documents.
 Assures only authorized individuals attain access to patient charts/ PHI (Patient Health Information) and maintains confidentiality.
 Assures documents filed correctly and in a timely manner.
 Splits charts when required and maintains split charts according to policy.
 Assures sufficient blank forms and materials are in chart.
 Keeps charts neat, clean, in good repair and labeled appropriately.

 Assures appropriate chart copies made for patient transfer.
 Assures sufficient chart packets assembled.
 Breaks down discharge charts per policy in preparation for pickup by HIM
 Assures all pages/forms are labeled with correct patient identification.
Serves as central communication and reception hub for the unit
 Relays patient and family requests promptly and correctly.
 Relays alarm information promptly and correctly.
 Initiates and coordinates phone calls to ancillary departments, employees, and other members of the healthcare team as requested/required, keeping up with phone and beeper assignments.
 Recognizes and assists physicians and other disciplines in locating charts, staff, lab and radiology reports
 Serves as main receptionist for patients, families, visitors, and others on the unit.
Maintains order and cleanliness of the central station and operations of designated equipment.
Maintains neat and clean work area to include central station
 Maintains and trouble shoots office and communication equipment (i.e. fax, printer, scanner, etc.)
 Changes/ removes printer paper, toner, etc.
 Completes work orders for Facility Management and Clinical Engineering and follows up on status
checklist.
Assures timely throughput patient processes
 Maintains unit log book accurately and timely.
 Admits, transfers and discharges patients according to procedure, including entry into various Clinical Information and communication Systems
 Assures timely communication with Charge Nurse/ patient’s nurse and other departments to assure optimal patient throughput
 Prepares patient armbands and information as requested
 Ensures bed tracking process is utilized for initiating changes in bed status
 Manages discharge/ transfer charts in a timely manner, assuring no delays in process.
Facilitates obtaining supplies and materials for patient care, assuring appropriate charges
 Ensures all supplies are counted, ordered and charges are captured as appropriate for unit
 Assists with stocking of supplies as appropriate.
 Orders forms and supplies for unit to assure appropriate stock.
 Facilitates obtaining equipment, supplies, or blood as appropriate.
 Enters charges and other information into various systems as appropriate. and designated (includes, but not limited to procedures, care, supply, patient attribute, patient type, etc.)
Demonstrates Commitment to Coworkers and professional growth
 Facilitates correct placement of all communications received from printer—notifies patient’s nurse of any orders entered by physician
 Attends 50% of staff and quarterly MR meetings, reading and initialing minutes of all missed meetings.
 Attends relevant in-service education
 Performs other duties as assigned
 Demonstrates Commitment to Co-workers for Health Care
 Complies with unit-specific articulated job expectations
Licensure, Registration, and/or Certification Required:
None
Education Required:
High school diploma or GED equivalency certification required
Experience Required:
One year experience with computer programs and public contact required. Must have demonstrated ability to prioritize and organize work in stressful environments and deal with customers in a positive manner.
Knowledge, Skills & Abilities Required:
Six to eight weeks structured training required. An additional two to three weeks of shift orientation required to become independently