Lead Quality Assurance Tester

10 + years of QA/testing experience with strong experience in Supply Chain, Distribution, and Warehouse Management Systems (WMS).
Strong hands-on experience testing enterprise WMS solutions and warehouse operations.
Strong functional understanding of warehouse processes, including Receiving, Putaways, Pick-Pack-Ship, Order Management, Inventory Management, ASN’s
Experience executing Functional, System Integration (SIT), End-to-End (E2E), and Regression Testing, along with UAT support.
Strong experience validating integrations between WMS, ERP, OMS, TMS, EDI/API interfaces, and external/warehouse automation systems.
Hands-on experience testing APIs/web services using Postman and/or SOAP UI.
Strong understanding of ERP and order management processes to effectively perform integration and E2E testing.
Ability to analyze business and functional requirements and translate them into Test Strategy, Test Plans, estimates, test scenarios, test cases, and test data.
Experience creating test data and validating standalone systems when dependent E2E systems are unavailable.
Strong experience with JIRA and Zephyr Scale for test management, execution, traceability, and defect management.
Experience using Confluence for QA documentation and collaboration.
Ability to lead defect triage, root-cause discussions, retesting, and coordination with developers, business teams, integration teams, and external vendors.
Ability to publish daily/weekly testing reports covering execution status, defects, risks, blockers, and release readiness.
Ability to mentor and guide QA team members on WMS functionality and warehouse business processes.
Strong communication, presentation, analytical, and problem-solving skills.
Ability to prioritize and execute testing activities effectively in a fast-paced delivery environment.
Mentor and guide QA team members while remaining actively involved in hands-on testing.
Support continuous improvement of QA processes, reusable test assets, regression suites, and testing standards.

Work arrangement
Yes