Key Account Manager

Department: Strategic Partnerships / Growth & Alliances
Employment Type: Full-time
About the Role
Livspace is seeking a dynamic, result-oriented Key Account Manager (KAM) to own and scale a critical 0-to-1 growth channel in [Insert City]. In this high-impact role, you will build and manage strategic relationships with premier real estate developers/builders to secure exclusive access to new homeowners. You will be responsible for building a ₹50 Cr – ₹100 Cr business pipeline by driving end-to-end lead generation, executing co-branded campaigns, managing builder SLAs, and collaborating closely with internal design and sales teams to convert leads into realized revenue.
Key Responsibilities
1. Strategic Account Management & Builder Alliances ●
Pitch Livspace's value proposition to top-tier real estate builders, C-level executives, and site marketing teams to secure exclusive partnerships.
● Serve as the single point of contact for builder accounts, maintaining long-term relationships and high stakeholder trust.
● Ensure all mutual commitments, SLAs, and commercial agreements between Livspace and builder partners are strictly honored.
2. Demand Generation & Campaign Execution
● Devise and execute innovative go-to-market (GTM) strategies and joint marketing campaigns (e.g., site branding, customer activation drives, exclusive builder design packages) by convincing and aligning builder leadership.
● Acquire homeowner databases and leads from partner builders and drive structured direct-outreach initiatives (calls, activation events, exclusive design expos).
3. Lead Conversion & Revenue Realization
● Seamlessly hand off acquired leads to Livspace's Design and Sales teams, ensuring high customer engagement and intent.
● Track the complete customer journey from initial outreach $\rightarrow$ design consultation $\rightarrow$ booking $\rightarrow$ final revenue realization.
● Unblock operational bottlenecks between internal teams (Design, Business Development, Operations) and external stakeholders to maximize conversion rates.
4. P&L & Channel Ownership (0-to-1 Scaling)
● Own the P&L and growth trajectory for the Builder Channel in the city, scaling revenue from scratch to ₹50–100 Cr.
● Track key business metrics: Partner acquisition rate, cost per lead (CPL), lead-to-conversion ratio, and gross merchandise value (GMV). Key Qualifications & Requirements
● Education: MBA is compulsory from a recognized institute.
● Experience: Minimum 2+ years of hands-on experience in P&L management, strategic alliances, key account management, or B2B2C business development.
● Track Record: Proven ability to build and scale a business channel from 0 to 1 in a fast-paced environment.
● Industry Preference: Background in Real Estate Alliances, PropTech, Interior Design, FMCG, or high-growth Tech Startups is a strong plus. Ideal Candidate Profile
● Go-Getter Execution: You don't wait for instructions; you hunt for opportunities, close deals, and make things happen on the ground.
● High Business Acumen: You understand unit economics, revenue realization, and strategic deal structuring.
● Master Persuader: Exceptional negotiation and communication skills to convince builder stakeholders and run joint initiatives effortlessly.
● Data-Driven & Structured: Ability to manage large-scale lead pipelines, track conversion funnels, and optimize campaign ROI.
What We Offer
● High Impact & Visibility: Direct ownership of a strategic ₹100 Cr growth lever for Livspace.
● Leadership Trajectory: Fast-track career growth in a rapidly expanding, market-leading organization.
● Competitive Compensation: Attractive fixed pay along with aggressive performance-linked incentives.
Days per week: 6 days Weekend Requirement: Compulsory working on Saturdays and Sundays (Non-negotiable). A weekday off will be provided.

Work arrangement
No