Customer Account Executive, Mid Market

Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off
As a Customer Account Executive, Mid-Market you’ll work directly with your Sales Manager to master our product, sales process, forecast methodology and internal tools – to facilitate meetings with both your customers/prospects and internal partners and sell our platform to achieve your goals. You will manage your territory, originate leads, create, and close full cycle sales opportunities. You’ll work closely with our existing customers and partner with CSM’s to ensure our customers achieve their primary business objectives, while also overseeing expansion sales and collaborating with Renewals Managers for contract renewals spanning single and multi-year terms.
Who you are:
You are passionate about helping your customers achieve their primary business objectives with the AlertMedia platform, revenue growth, creating and closing sales opportunities, solving problems, working cross-functionally and skilled in creating strategies and tactics that drive revenue. You thrive in a fast-paced environment and have a roll-up-your-sleeves approach with a willingness to support the broader team and business. You take extreme ownership of everything you are responsible for and are driven to continually improve.
What you get to do every day:
Run the day-to-day activities of a large geographic territory and maintain AlertMedia processes.
Meet with your sales manager to review your forecast, pipeline, individual opportunities, territory, and pathway to exceeding your quota.
Collaborate across various internal teams to ensure the overall success of the program and annual team goal achievement. (Customer and Field Marketing, Customer Success Managers, Renewals Managers, Product Marketing, Finance)
Meet with customers to facilitate sales growth, negotiations, product demos, new product overviews, support related questions, etc.
Execute the AlertMedia sales methodology and process with excellence while serving the customer’s needs.
Learn and demonstrate the AlertMedia platform to new and non-AlertMedia users.
What you bring to the role: