Phlebotomist II

Department/Unit:
Phlebotomy Service
Work Shift:
Night (United States of America)
Salary Range:
$43,599.00 - $56,679.00
The Phlebotomist collects specimens that will aid in the detection and diagnosis of disease and/or to monitor the progress of defined illnesses or treatments initiated by a physician. The Phlebotomist performs specimen collection procedures and provides phlebotomy support within the hospital. This position requires the individual to provide excellent customer service, exercising sound judgement and demonstrating responsibility and proficiency in those areas in which the individual is qualified by education, training and experience.
Essential Duties and Responsibilities
Collect specimens for clinical laboratory analysis in a safe and effective manner that meets patient care needs
Effectively read and interpret documents such as prescriptions for blood work, requisitions, safety rules, and procedure manuals.
Successfully complete all the technical and clinical procedures for which the phlebotomist has been trained
Provide care and services appropriate to the age and special characteristics of the patients served
Meet the patient/family needs related to major fears and stressors when providing direct delivery of care or services
Provide age-specific information about pain relief to patients, family and/or significant others
Communicate effectively with nursing staff, physicians and other hospital departments
Assists with the delivery of specimens to the clinical laboratories in a safe and timely manner
Conduct telephone and personal inquiries to any of the laboratory's customers with courtesy, respect and confidentiality
Effectively assess and communicate patients' pain management needs to the interdisciplinary team involved in the patient's care
Demonstrate cooperation and flexibility in continually meeting patient care needs, incorporating aspects of the change process into the professional role
Maintain competency and assume responsibility for continuing education relevant to responsibilities
Improve job performance through continuing education and productive feedback
Utilize computer systems to enter collection times, codes and comments assigned according to standard laboratory practices
Perform job duties in an honest, punctual and ethical manner
Respond positively to changes in scheduling in conjunction with departmental needs
Adapt to new standards and policies
Follow accepted departmental guidelines such as wearing appropriate attire and maintaining personal hygiene, limiting personal phone calls, attending departmental in-services, completing specific mandatory in-services, and following break and mealtime limits
Exercise good judgment by making appropriate decisions
Accept constructive criticism in a professional manner and carry out directives to completion
Contributes to teamwork and the completion of the overall workload of the department
Maintains quality of performance during sample collection adhering to standards of practice
Seek guidance in areas of question
Maintain an environment conducive to meeting safety needs
Qualifications
High School Diploma/G.E.D. - required
Formal Phlebotomy training or equivalent direct patient care training - preferred
Some phlebotomy experience - required
Minimum six months of direct patient care experience or successfully completed practical nurse program or enrolled in a healthcare program - preferred
For outpatient services, pediatric experience, the ability to transcribe orders, and experience in the processing for transport of specimens to the laboratory - preferred
Use effective written and verbal communication skills to cooperatively work with customers and employees
Listen well, take directions and engage in interactive dialogue with others
Comprehend, remember and carry out instructions. The individual communicates any questions to a preceptor or Supervisor as the need arises
Seek the input of others to achieve consensus
Add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals
Accomplish a wide variety of tasks in a specified time, prioritize and make decisions as well as effectively provide feedback
BCLS - Basic Life Support Upon Hire - required
Phlebotomy certification - preferred
Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
Standing - Constantly
Walking - Constantly
Sitting - Rarely
Lifting - Frequently
Carrying - Frequently
Pushing - Occasionally
Pulling - Occasionally
Climbing - Occasionally
Balancing - Occasionally
Stooping - Frequently
Kneeling - Frequently
Crouching - Frequently
Crawling - Occasionally
Reaching - Frequently
Handling - Frequently
Grasping - Frequently
Feeling - Constantly
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Constantly
Eye/Hand/Foot Coordination - Constantly
Working Conditions
Extreme cold - Rarely
Extreme heat - Rarely
Humidity - Rarely
Wet - Rarely
Noise - Constantly
Hazards - Frequently
Temperature Change - Rarely
Atmospheric Conditions - Rarely
Vibration - Rarely
Thank you for your interest in Albany Med Health System!​
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.