Senior Manager, IT - Software Engineering & Development

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
PURPOSE
The Senior Manager, IT - Software Engineering and Development leads the teams and technology portfolio supporting OTC Sales Execution, OMS+, and the integrations connecting SAP S/4HANA with OMNI, myBLDR, AppWright, Salesforce, and related sales applications. The role is accountable for solution strategy, application lifecycle, engineering quality, service reliability, and business outcomes across quote-to-order and connected customer and sales experiences.
This leader partners with Sales, Operations, Product, Enterprise Architecture, Integration, Security, Quality Assurance, Business Enablement, Organizational Change Management, and external providers to deliver scalable, secure, and supportable solutions. The role owns IT solution delivery while sharing accountability with the business for process alignment, requirements quality, prioritization, release readiness, capability outcomes, issue resolution, and training content.
Essential Duties And Responsibilities
Lead managers and professional staff responsible for OTC Sales Execution, OMS+, and integrations supporting OMNI, myBLDR, AppWright, Salesforce, Install, SAP S/4HANA, and related applications.
Own the solution strategy, system design, configuration approach, technical roadmap, lifecycle, and service model for the assigned application portfolio.
Partner with business leaders to align processes, controls, and technology solutions with strategic priorities, operational needs, and customer outcomes.
Translate business requirements into complete, testable, scalable, secure, supportable, and integrated solutions.
Direct solution delivery from requirements and design through development, integration, testing, deployment, hypercare, and transition to support.
Establish and enforce architecture, integration, engineering, security, testing, documentation, and release-management standards across internal and partner teams.
Coordinate application dependencies and data flows across SAP S/4HANA, OMS+, OMNI, myBLDR, AppWright, Salesforce, middleware, master data, and downstream systems.
Jointly prioritize and sequence enhancements, defects, technical debt, and change requests based on business value, customer impact, risk, urgency, dependencies, and available capacity.
Manage application backlogs, release plans, development capacity, resource allocation, delivery commitments, and cross-workstream dependencies.
Jointly confirm business and technology readiness, including testing completion, cutover planning, communications, training, support preparedness, and deployment approval.
Ensure delivered capabilities meet approved business objectives, process requirements, controls, customer expectations, and performance outcomes.
Own application stability, service performance, supportability, resilience, technical debt, incident management, problem resolution, and continuous improvement.
Lead the resolution and escalation of complex process, system, integration, data, vendor, and operational issues affecting business outcomes.
Balance modernization with effective use of existing platforms and integrations, clearly communicating technical trade-offs, risks, investment needs, and sequencing recommendations.
Coordinate delivery across BFS teams, system integrators, application management services providers, software vendors, and other technology partners.
Partner with business leaders to shape roadmaps, business cases, investment priorities, adoption plans, and long-term capability strategies.
Develop and maintain technical training content for new functionality and provide complete solution information to Business Enablement and Organizational Change Management teams for training delivery.
Define and monitor delivery, adoption, quality, stability, customer, operational, capacity, vendor, and financial measures; address gaps and drive measurable improvement.
Communicate portfolio performance, roadmaps, dependencies, risks, decisions, and investment recommendations to executive, business, and technical stakeholders.
Manage portfolio budgets, contracts, staffing, capacity, vendor performance, and resource allocation in alignment with organizational priorities.
Build a high-performing team through clear accountability, coaching, succession planning, skills development, recognition, and timely performance management.
Supervisory Responsibilities
This job has supervisory responsibilities, including but not limited to: supervises assigned team members (in-person and remote); talent selection and training; planning, assigning, and directing work; performance management, including conducting performance reviews; recognizing team members; addressing and resolve concerns timely, escalate for help when necessary.
Minimum Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field; or an equivalent combination of education and experience.
10+ years of progressive experience in software engineering, application development, enterprise applications, integrations, or technology delivery.
Experience leading managers and professional teams accountable for multiple related applications or engineering capabilities.
Experience managing application strategy, roadmaps, budgets, capacity, delivery, operations, vendors, and service performance.
Experience delivering and supporting integrated order management, sales execution, CRM, digital commerce, ERP, or other business-critical enterprise solutions.
Experience with application and integration architecture, APIs, middleware, data flows, security, testing, release management, and production support.
Strong business acumen, financial management, stakeholder influence, communication, problem-solving, and talent-development skills.
Preferred Qualifications
Experience with SAP S/4HANA Sales and Distribution and integrations supporting customer, product, pricing, quote, order, invoice, and status data.
Experience with enterprise integration technologies such as MuleSoft, SAP Integration Suite, SAP BTP, APIs, event-driven integration, IDocs, REST, SOAP, or OData.
Experience leading enterprise transformation, platform modernization, deployment, cutover, hypercare, and adoption across distributed business locations.
Relevant leadership or technical certification in Agile, cloud, integration, SAP, Salesforce, IT service management, or software engineering is preferred.
COMPETENCIES
Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
Agile Best Practices: Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market.
Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.
Provides Leadership: Makes decisions and takes responsibility; directs and leads others even in ambiguous circumstances, coordinating activities; provides encouragement and inspiration to help others succeed.
Builds Effective Teams: Builds high performing teams by integrating a diversity of skills and personalities and creating a deep sense of accountability and shared purpose.
Develops Talent: Focuses on developing, coaching, and mentoring talent to improve individual and organizational performance. Contributes to building talent that the industry, market, and BFS needs.
Manages Stakeholders: Builds relationships and takes account of the needs of multiple stakeholders to influence and drive decisions for beneficial business outcomes.
Drives Success: Takes action, initiates activity

Work arrangement
Yes