HR Associate

Key Responsibilities
HR Operations
Manage employee records, HR databases, and employee master trackers with a high level of accuracy.
Handle onboarding and offboarding activities, including documentation, induction coordination, and exit formalities.
Manage attendance, leave tracking, shift schedules, and regularization requests.
Coordinate payroll inputs, including attendance, loss of pay (LOP), incentives, allowances, and other employee-related changes.
Prepare and issue HR letters, including offer letters, experience letters, relieving letters, and employment-related documents.
Maintain employee files and ensure HR documentation is accurate and up to date.
Coordinate with the Finance, IT, and other internal teams for employee-related requirements.
Manage HR helpdesk tickets and ensure employee queries are resolved within the defined turnaround time.
Employee Relations
Act as the first point of contact for employee queries related to HR policies, attendance, payroll, leave, and other HR matters.
Address employee concerns professionally and ensure timely resolution.
Support employee engagement initiatives, recognition programs, and internal HR activities.
Assist in communicating HR policies, procedures, and company updates to employees.
Support grievance handling, disciplinary processes, and documentation while maintaining confidentiality.
Monitor employee concerns and escalate sensitive or unresolved matters to the HR Manager.
Help maintain a positive work environment and strengthen employee satisfaction.
Required Skills and Qualifications
1–2 years of experience in HR Operations, HR Administration, and Employee Relations.
Good understanding of employee lifecycle management and basic HR policies.
Experience with attendance and leave management, payroll coordination, and HR documentation.
Familiarity with HRMS tools such as Keka or similar platforms is preferred.
Strong communication, interpersonal, and problem-solving skills.
Good working knowledge of MS Excel, Google Sheets, and HR trackers.
Ability to handle confidential employee information with discretion.
Strong attention to detail and the ability to manage multiple tasks independently.
Willingness to work in a night shift and support employees across different time zones, as required.

Work arrangement
No