Infrastructure Engineer II - Branch Workplace Tech

With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.
As an Infrastructure Engineer II at JPMorganChase within the Consumer and Community Banking Branch workplace technology product area, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or a hardware device or technical methodology.
Job responsibilities
Applies technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.
Carries out day to day work assignments with some guidance and within documented parameters, developing considerations for upstream and downstream data and systems or technical implications
Escalates issues to appropriate leadership
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.
General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages
Experience with cloud technologies (ability to operate in and migrate across public and private clouds)
Basic technical knowledge across additional technical domains, including basic data fluency and automation knowledge
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.
Preferred qualifications, capabilities, and skills
Proficient with windows OS, physical/virtual/container environments, power-shell scripting, configuration and monitoring
Proficient with Mobile devices, platforms and technologies
Experience with Branch banking business is preferred
Individual should be a quick learner and must have an ability explore automation opportunities within different stage of Branch pilot change validation or certification life cycle using AI
Intermediate level proficiency with SRE tools (Splunk, Dynatrace etc.) is required
Ability to apply SRE skills to capture KPI metrics and provide engineering insights to complex performance issues is a bonus
Collaborates with cross-functional teams and communicates in effective and timely manner