Maintenance Coordinator

Job Title:
Maintenance Coordinator
Compensation
$55,000.00/annum CAD
Department:
Maintenance & Facilities
Start Date:
ASAP
Reports to:
Facilities Manager
Terms of Employment:
Full-Time, Salary
Location:
Etobicoke, Ontario
Submit Application By:
11:59pm on Sunday, October 25, 2026
About Us:
Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with our Canadian Manufacturing and Distribution Center located in Toronto, ON.
Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism, and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities, as well as giving back to organizations that can make a difference.
We Offer:
Inclusive working atmosphere where diversity and individuality are valued and celebrated
Up to 50% off our products, both online and at our retail locations
Steel-Toed Boot Reimbursement Program (up to $150 CAD after 30 days of active employment)
Immediate eligibility for our department-specific bonus program
Team appreciation events
Employee and Family Assistance Program (EFAP)
A growing, dynamic business where personal development is encouraged
Complimentary coffee/tea in the employee lunchrooms
Gender neutral restrooms and changing rooms
The Role: Maintenance Coordinator - Contract
What you do (Responsibilities):
Practice safe work and identify unsafe situations to the appropriate individuals
Adhere to company and departmental policies and best practices for quality, cleanliness, and health and safety
Schedule and participate in regular site inspections of facilities and equipment
Create Service Tickets based on the inspection report, and monitor service tickets until they are resolved
Set an example in adherence to Health and Safety Standards
Create Purchase Orders for maintenance equipment and parts
Maintain positive relationships with Distributors, Contractors, Service Providers, Room Managers, and Supervisors
Assign Service Tickets to the appropriate Staff Member, Contractor, or Service Provider
Resolve Service Tickets by scheduling the appropriate Contractor or Service Provider
Support the Maintenance team in completing maintenance tasks relevant to your training and skills
Maintain a Preventive Maintenance Schedule
Communicate professionally in person, by phone, and through email
Ensure guests have confirmed appointments and are provided with appropriate personal protective equipment during their visit
Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities, while ensuring safety and SOP guidelines are being followed.
Perform general housekeeping and equipment cleaning duties as required
Represent the ethics and culture of the Lush brand
Inventory management of stores, spare parts, and materials
Optimize CMMS integration
Monthly KPI reporting
Who you are (Qualifications):
Required:
Current Lush employee
Flexible to work weekends, holidays, and occasional overtime
Confident with basic mathematics, ability to count, including addition and subtraction
Accustomed to working in a highly seasonal, high-pressure environment
Capable of physical activities such as standing for long durations, bending down, pulling, and pushing
Holds a valid Class 5 driver’s license
Forklift, siccor lift, or walkie jack certified
Proficient in Google Suite (GMail, GChat, GMeet, GDoc)
Success in identifying, documenting, prioritizing, and closing tasks
Demonstrated process improvement experience, focused on the ability to find the root cause
Maintain a positive attitude and engage in your work
Ability to achieve daily goals consistently
Excellent problem-solving, communication, and organizational skills
Able to plan, prioritize, and organize multiple tasks
Open and adaptable to daily feedback on performance
Reliable, consistent attendance, punctual, and dependable
Competency in English: reading, writing, and speaking
Preferred:
Mechanical equipment and process knowledge
1-2 years’ administrative or maintenance experience in cosmetics, pharmaceuticals, or the food industry
Ticket system and/or CMMS experience (Computerized maintenance management system, such as Hippo)
Experience or familiarity with Industrial Equipment (Industrial Mixers, Pneumatic Systems, Hydraulic Systems, Labelling Lines)
Experience or familiarity with hand or powered tools
Well-versed in Lush’s Health and Safety Program
First Aid Certified
Only select applicants will be considered for this opportunity based on our selection criteria.
The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.
Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected, and enforced by the law under federal or provincial/state jurisdiction.
Wage/Salary Range
$55,000—$55,000 CAD