Program Management - Demand & Delivery

Company Description
Synedyne Systems is a fast-growing Original Design Manufacturer focused on sensing, control, and connectivity solutions for dynamic environments. The organization operates across automotive, off-road vehicles, defense, and infrastructure, offering products such as sensors, smart water meters, motor and machine controllers, smart instrument clusters, and fault-tolerant control systems. Synedyne partners with leading multinational customers in each market segment. Synedyne is poised for significant growth and offers opportunities to contribute to innovative, large-scale product development.
Key Responsibilities
Customer Relationship Management: Manage customer relationships, understand business requirements, coordinate reviews, and ensure all customer communications receive an appropriate response or acknowledgement within 24 hours.
Demand & Supply Planning: Manage customer forecasts, purchase orders, and demand changes; align material availability, procurement, production, and delivery schedules.
Customer Escalations: Take ownership of customer issues, drive cross-functional resolution, communicate recovery plans, and ensure timely closure.
Commercial Management: Lead price negotiations, ensure timely price revisions, monitor cost movements, and drive cost-effective fulfilment while protecting business margins.
Vendor & Logistics Coordination: Manage supplier communication, material commitments, lead times, dispatches, and logistics to ensure supply continuity.
Program Management: Monitor program progress, delivery commitments, risks, dependencies, and action items; provide accurate and timely management reports.
PMO Team Leadership: Lead and develop PMO Coordinators, establish reporting discipline, allocate responsibilities, and drive accountability for program deliverables.
Stakeholder Management: Work effectively with Procurement, Supply Chain, Production, Quality, Finance, Logistics, customers, and vendors to achieve business objectives.
Desired Candidate Profile
Bachelor's degree in Engineering, Supply Chain, Operations, or a related discipline; MBA is an advantage.
8+ years of relevant experience in program management, demand planning, supply chain, customer operations, or manufacturing, preferably in automotive, electronics, or engineering.
Strong customer-facing communication, negotiation, and stakeholder-management skills.
Good understanding of demand forecasting, procurement, production planning, logistics, and supplier management.
Commercial acumen with an understanding of pricing, cost optimisation, and margin management.
Strong analytical, problem-solving, and team leadership capabilities.
Proficiency in MS Excel and familiarity with ERP/MRP systems.
What we are looking for
A confident, articulate, and commercially aware professional who can anticipate business needs, manage customer expectations, navigate supply-chain challenges, lead a team, and drive results in a dynamic engineering environment.

Work arrangement
No