Case Worker, Adult Protective Services

OVERVIEW
Investigates and responds to reports of abuse, neglect, exploitation, and self-neglect while assessing client needs and coordinating appropriate services and resources. Maintains case documentation, conducts follow-ups, collaborates with providers and multidisciplinary teams, and completes required court, training, and program activities.
SCHEDULE: 40-hours per week
SHIFT: Days
ESSENTIAL DUTIES AND RESPONSIBILITIES
Conducts investigations of abuse, neglect, abandonment, financial exploitation and/or self-neglect within the specified time frame as set forth by the Illinois Department on Aging's (IDOA) Organization Standards and Responsibilities. Interviews alleged victims, alleged perpetrators, family members, providers and other collaterals as required.
Provides Case Work activities for clients and families: assesses client needs, develops a case plan and links clients to resources. Monitors the resources/interventions put in place to ensure needs are being met.
Provides follow-up activities on a monthly basis which includes coordinating care/services for the client, evaluating if current services are sufficient and assessing the risk for future abuse, neglect, abandonment, financial exploitation or self-neglect issues.
Completes the paperwork required by the IDoA Adult Protective Services program accurately and in a timely manner.
Negotiates difficult family situations using a variety of interview/assessment skills and involves the APS Supervisor or Lead Caseworker when appropriate.
Utilizes the court system for judicial procedures such as Orders of Protection, Evictions, Guardianships or the like. Prepares the case and oneself to testify in court as necessary.
Coordinates with Waiver services such as Aging, DHS/DRS, DHS/DDD, MCO and the like per IDoA policies.
Participates in monthly M-Team meetings by presenting a case when scheduled to do so, offering constructive input to the group and incorporating recommendations in the Client’s case plan when appropriate. In addition, the APS Caseworker will take minutes when assigned and turn these in to the APS Supervisor or other designated staff within two weeks after the meeting.
Participates in Staff meetings: monthly APS meetings, monthly Older Adult Services all-dept meetings, as well as all-agency meetings, offering constructive input when appropriate.
Participates in IDoA and Mercyhealth required activities.
Completes annual required educational requirements for both IDoA/APS and Mercyhealth.
EDUCATION AND/OR EXPERIENCE
Bachelor’s or Graduate Degree in health or human services, social work, health care administration, gerontology, criminal justice, or nursing.
OR
An associate degree from an accredited program in health, nursing, social services, social work, health care administration, gerontology, disability studies, criminal justice or public administration and four years' experience in health or human services.
OR
An active licensed practical nurse license, with one year experience in health or human services
OR
Four years' experience with law enforcement or criminal investigation
OR
An approved waiver of educational requirements for intake workers and case aides through the IDoA
AND
Minimum three years of experience with assessment of needs for older adults (60+years) or those 18-59 who have a disability, preferred.
The ability to negotiate difficult family situations using a variety of interview/assessment skills preferred.
CERTIFICATION/LICENSURE
Must attend Illinois Department on Aging (IDoA) Adult Protective Services Caseworker Certification Trainings Phase I, Simulation Training and Phase II and pass the test, as well as any other mandatory training as required by IDoA.
Current CPR certification; or obtain through Mercyhealth within 6 months of hire.
OTHER SKILLS AND ABILITIES
Must be able to speak and write the English language proficiently
Must be able to follow written/oral instructions
LEVEL OF SUPERVISION
N/A
PAY RANGE:
$19.53 - $31.24
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities
Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women