Patient Accounts Representative

Patient Accounts Representative | H2 Health
Location: 484 Riverside Ave, Jacksonville, FL 32202
At H2 Health, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care.
Your Role:
As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.
Review and process claims for accuracy and completeness before submission
Making collections calls and processing payment within the EMR
Monitor accounts receivable, follow up on unpaid claims, and resolve denials
Communicate with patients regarding their accounts, balances, and insurance benefits
Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
Maintain patient account records with integrity, confidentiality, and attention to detail
Requirements
High school diploma or equivalent; coursework in healthcare billing or finance preferred
At least 1 year of experience in medical billing, collections, or patient accounts
Strong understanding of insurance claims, EOBs, and reimbursement procedures
Familiarity with EMR/EHR systems and office software
Excellent communication, organization, and problem-solving skills
Ability to handle sensitive financial and medical information with discretion
Join our dynamic team and make a meaningful impact in the healthcare field!
Benefits
Why H2 Health?
We’re more than a workplace, we’re a community.
Competitive hourly pay
Full benefits: medical, dental, vision, and 401(k) with match
PTO, paid holidays, and company-paid life insurance
Growth opportunities in healthcare administration and operations
Work-life balance with flexible scheduling options
Supportive, clinician-led team culture
Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

Work arrangement
No