Marketing Services Manager

The Marketing Services Manager has a key role within the Creative Services department, supporting branding and company initiatives. This position manages the execution of creative projects submitted through the creative request system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time across various media channels, including print, apparel, digital, and broadcast.
Your Impact and Responsibilities:
Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication
Support creative development across a wide range of media types including print/POP, apparel, digital, packaging, signage, and traditional media
Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs
Communicate with requesters to ensure all necessary project information is provided
Collaborate with designers to ensure projects are accurate, effective, and timely
Provide strategic direction and support to internal and external creative teams
Ensure projects follow the defined approval process
Deliver project status updates to the internal team and key stakeholders
Maintain accurate workload reports and flag team bandwidth or timeline concerns
Coordinate production handoffs and vendor routing for approved creative
Identify and recommend improvements to creative development processes
4-6 years’ experience in creative project management with responsibility for project timelines, communication, and execution
Bachelor’s degree in Marketing or related field
Understanding of marketing, creative, and design workflows
Experience collaborating with graphic designers, production teams, and key stakeholders
Strong time management, project management, and organizational skills
Excellent verbal, written, and interpersonal communication skills with the ability to collaborate cross-functionally across various role levels
Ability to manage multiple projects and priorities in a fast-paced environment
Preferred Qualifications:
Experience within the QSR industry

Employment type
Full-time

Work arrangement
No