Registered Nurse Manager of the Emergency Department, Full Time Nights

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Facility
Cape Fear Valley Medical Center
Location
Fayetteville, North Carolina
Department
Emergency Department Administration
Job Family
Management
Work Shift
Rotating Shifts (United States of America)
Summary
Responsible for the coordination of staff and material resources in the various clinical areas of the Emergency Department with the goal of promoting safe, cost-efficient, quality care and patient satisfaction.Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Monitors all aspects of operations promoting quality customer service and positive guest relations within the clinical areas via rounds and other feedback mechanisms
Addresses and resolves patient/family complaints in real time
Oversee competency, development, discipline, evaluations of assigned staff
Collaborate with ED Leadership to plan and monitor consistency in communications and operations of the Emergency Department
Monitors clinical areas for cleanliness and adequacy of supplies and oversee the proper use and accountability of all equipment
Remains familiar with and strives for compliance with standards for accreditation and certifications by external agencies (JCAHO, OSHA, etc)
Addresses disciplinary issues with employees and documents according to Medical Center guidelines completing required documentation and actions
Participate in development, monitoring and evaluation of policies and procedures for all clinical areas of the Emergency Department
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
Associate’s degree in Nursing required
Bachelor's degree in Nursing preferred
Registered Nurse licensure in North Carolina required
Work Experience:
5 years nursing experience with 3 years emergency nursing experience required
Knowledge, Skills, and Abilities Required:
Proficiency in reading, writing, and speaking the English language
Knowledge of growth and development and the skills necessary to provide age appropriate care for the following patient categories: infant (0-12 months), toddler (13-30 months), preschooler (31 months-5 years), school age (6-12 years), adolescent (13-18 years), adulthood (19-30 years), middle adulthood (31-65 years) and older adulthood (>65 years)
Positive interpersonal skills
Effective organizational, teaching and leadership skills
Knowledgeable of the physiological, psychosocial and spiritual needs of the patients typically served
Physical Requirements:
Speech and auditory acuity for communication of patient needs
Visual acuity for observation of patients
Much standing, walking, bending and lifting with demonstrated good body mechanics
Position may involve skin, eye, mucous membranes, or parenteral contact with blood or other potentially infectious materials
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Required Licenses and Certifications
RN - Board Of Nursing
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity