General Maintenance Lead

Take the lead in keeping our resort operating at its best. In this hands-on leadership role, you will guide maintenance projects, preventive maintenance, repairs, and daily work orders while supporting a safe, comfortable, and memorable experience for our guests. You’ll combine strong technical expertise with team leadership to solve problems, improve operations, and keep the property running smoothly.
As part of our Engineering team, you will:
Lead, coordinate, and support maintenance projects, preventive maintenance, guest requests, work orders, and operational initiatives.
Supervise, train, and develop team members while promoting safety, quality, and exceptional service.
Inspect and troubleshoot mechanical, electrical, and plumbing (MEP) systems to help ensure safe and reliable operation.
Diagnose and repair equipment, household appliances, fixtures, and other resort systems.
Oversee small construction and renovation projects involving drywall, carpentry, concrete, flooring, tile, grout, carpet, and related trades.
Support the operation and maintenance of pools and water features, including chemical balancing and associated MEP equipment.
Manage tools, materials, purchasing, and inventory to ensure resources are available when needed.
Use resort operations software, including HotSOS or applicable systems, to manage work and maintain accurate documentation.
Review operational data and reports to identify maintenance needs and support proactive repairs.
Read and interpret blueprints, technical specifications, equipment manuals, and other technical documentation.
Promote safe work practices, proper PPE use, and the safe operation of hand and power tools, ladders, scaffolding, and lifts.
Identify and address potential property safety or security hazards.
Communicate professionally with guests and team members, resolving maintenance concerns with a positive, service-focused approach.
Support additional maintenance and operational responsibilities as assigned by resort leadership.
High school diploma, GED, or equivalent.
Minimum of 3 years of General Maintenance/Trades III experience or equivalent supervisory experience in a resort or commercial environment.
Strong hands-on knowledge of maintenance, building systems, troubleshooting, and repairs.
Ability to lead projects and teams while managing multiple priorities and deadlines.
Strong communication, organization, and problem-solving skills.
Valid driver’s license that must be maintained in good standing.
Technical training, certification, or trade license preferred.
CPO certification as required by the resort.
Universal EPA HVAC certification as required by the resort.
Ability to work safely with ladders, scaffolding, lifts, tools, and required PPE.

Employment type
Full-time

Work arrangement
No