Axway Automator

Role Description The Axway Automator role at SoftNice UG is a full-time, on-site position based in the London Area, United Kingdom. The individual in this role will be responsible for configuring, maintaining, and optimizing Axway Automator workflows to support business-critical processes. Daily tasks include monitoring job executions, troubleshooting automation issues, performing root cause analysis, and implementing improvements to increase stability and efficiency. The role involves collaborating closely with IT operations, development teams, and business stakeholders to understand requirements, document processes, and ensure that automation solutions align with organizational standards and security policies. The Axway Automator professional will also contribute to release planning, environment management, and performance tuning, while maintaining detailed technical documentation and adhering to compliance and governance practices.
Qualifications
Strong experience with Axway Automator or similar enterprise workload automation tools, including job scheduling, workflow design, and monitoring.
Solid understanding of IT infrastructure concepts (servers, networks, operating systems) and scripting skills (e.g., PowerShell, Bash, or Python) to support automation tasks.
Experience working in production support or IT operations environments, including incident management, problem resolution, and change management within ITIL or similar frameworks.
Ability to analyze complex automation requirements, translate them into technical solutions, and document workflows, procedures, and configurations clearly.
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders in a fast-paced environment.
Attention to detail, strong organizational skills, and the ability to manage multiple tasks and priorities while meeting deadlines.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Experience in enterprise environments (e.g., finance, healthcare, or other regulated industries) and familiarity with compliance, security, and data protection standards is beneficial.

Work arrangement
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