M365 Administrator

Job Profile : Microsoft 365 Administrator
Experience : 7 - 10 years ( Relevant experience )
Job Summary:
We are seeking a Senior M365 Administrator; you will play a key role in designing, implementing, and supporting M365 environments for our clients. You will also provide support across the Microsoft 365 ecosystem, leveraging your expertise in tools like SharePoint, Teams, OneDrive, Exchange Online, Microsoft Purview and EntraID. This is a client-facing role that requires excellent communication skills and a proactive, solution-oriented mindset.
Key Responsibilities
 Design, deploy, and manage M365 environments for multiple clients.
 Collaborate with our customers’ key stakeholders to understand business needs and translate them into technical solutions.
 Develop and implement plans based on customer priorities
 Collaborate with other technical managers to provide exceptional service that exceeds expected Service Level Agreements
 Provide expert-level support and troubleshooting for SharePoint, Teams, OneDrive and other Microsoft 365 services.
 Develop and maintain automation scripts using PowerShell to streamline administrative tasks.
 Assist in the implementation and configuration of Microsoft Purview for data governance and compliance.
 Assist in the implementation and support of third-party solutions that integrate into the Office 365 ecosystem
 Document solutions, processes, and best practices for internal and client use.
 Acts as an escalation for troubleshooting and resolving M365-related issues
 Stay updated with the latest technologies and trends.
Required Skills:
 Bachelor's degree in computer science, Information Technology, or a related field
 7+ years of experience administering SharePoint Online and/or SharePoint Server.
 Strong knowledge of Microsoft 365 services including Teams, OneDrive, Exchange Online, and EntraID.
 Excellent problem-solving and analytical abilities
 Strong communication and interpersonal skills
 Proficiency in scripting skills (PowerShell, Python, etc.) for automation
 Strong understanding of security best practices for directory services
 Ability to work in a fast-paced and dynamic environment
 Experience with Microsoft Purview (Information Protection, Compliance, Data Loss Prevention) is considered an asset
 Microsoft certifications is considered an asset
 Familiarity with Microsoft Graph API and Power Platform (Power Automate, Power Apps) is considered an asset

Work arrangement
Yes