Sales Specialist

Company Description Train High Gym is a fitness center focused on helping members achieve their health and performance goals through structured training programs and personalized support. The gym offers a variety of workout options, including strength training, functional fitness, and group classes, designed for different experience levels. Team members work in a dynamic, client-facing environment that values professionalism, motivation, and clear communication. Train High Gym aims to create an inclusive and encouraging atmosphere where members feel supported in their fitness journey.
Role Description The Sales Specialist is a full-time, on-site role based at Train High Gym in Delhi. This position is responsible for engaging prospective and existing members, explaining membership options, and closing sales to meet revenue targets. Day-to-day tasks include greeting walk-in inquiries, making follow-up calls and messages, conducting gym tours, and presenting membership plans in a clear and compelling way. The Sales Specialist maintains accurate records of leads and conversions, coordinates with trainers and front-desk staff to ensure a smooth member onboarding experience, and supports promotional activities and events. The role also involves handling basic customer service questions, collecting feedback, and suggesting improvements to sales and outreach processes.
Qualifications
Strong Communication and Customer Service skills to interact effectively with members and prospects.
Proven Sales experience, with ability to meet targets and convert leads into memberships.
Experience in Sales Management or exposure to managing pipelines, tracking performance, or supporting sales campaigns.
Training or coaching skills to explain fitness offerings clearly and guide new members through onboarding.
Ability to work on-site in Delhi with a flexible schedule, including evenings, weekends, and peak hours.
Basic understanding of fitness or wellness services; prior experience in a gym or hospitality environment is an advantage.
Comfort with using CRM tools or spreadsheets for lead tracking and reporting.
Minimum high school diploma; a degree in business, marketing, or a related field is preferred.

Work arrangement
No