Business Analyst, Supplier Engagement (Askuity division)

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.
As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you.
Key Responsibilities:
Drive user engagement for the supplier analytics program
Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
Manage the onboarding of new suppliers to the Supplier Analytics Program
Demonstrate the Supplier Analytics tools to internal & external partners at all levels
Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs
Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights
Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
Act as the main point of contact for escalations that impact the user’s experience
Manage & report on KPIs such as usage, satisfaction, and business results at the department level
Competencies:
Collaborates
Action Oriented
Drives Results
Communicates Effectively
Plans and Aligns
Skills:
Strong analytical, influential, interpersonal skills
Organizational skills
Problem-solving and critical thinking skills
Data Analysis
Project and change management
Direct Manager/Direct Reports:
Manager, Supplier Engagement
Travel Requirements:
Limited
Travel to corporate headquarters annually, as requested
Physical Requirements:
Extended Sitting
Repetitive Tasks
Working Conditions:
Working in an office setting: computer work, camera on virtual meetings
Minimum Education:
University/College degree in a related area of study, or equivalent experience.
Minimum Years of Work Experience:
2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience
Data-driven with a proven record of identifying actionable insights to drive business impact
Minimum Leadership Experience:
No leadership experience required
Certifications:
None
Other Requirements/Assets:
Intermediate proficiency with Excel required
Data-driven with a proven record of identifying actionable insights to drive business impact
Excellent communication; able to collaborate with all levels of an organization
Vendor management and/or client engagement experience
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Description du poste
Basée à Toronto, Askuity est une entreprise offrant une plateforme logicielle d’analyse en commerce de détail qui exerce ses activités en tant que division de Home Depot. Par l’entremise de notre programme d’analyse des fournisseurs, sa mission est de permettre aux fournisseurs et aux négociants de Home Depot de prendre des décisions rentables fondées sur des données et d’assurer l’exécution en temps réel.
L’analyste commercial, Engagement des fournisseurs, agit à titre d’expert technique pour un rayon ou un service de fournisseurs qui lui a été confié dans le cadre du programme d’analyse des fournisseurs. Il est responsable de gérer l’intégration des fournisseurs, d’accroître la compréhension des données et de favoriser la collaboration entre les fournisseurs et les négociants de Home Depot en utilisant les données et les outils du programme. Nous sommes à la recherche d’une personne qui a fait ses preuves en matière d’analyse en commerce de détail et qui peut tirer parti de ses connaissances pour développer et entretenir des relations solides avec les équipes internes de Home Depot et les fournisseurs externes. Le candidat idéal est un bon communicateur, il est passionné par la production d’un travail de grande qualité afin d’offrir une excellente expérience à l’utilisateur final, et il cherche constamment à améliorer ses compétences.
Principales responsabilités
Stimuler l’engagement des utilisateurs dans le cadre du programme d’analyse des fournisseurs.