People Operations Coordinator

Location: Remote, US / Atlanta, GA area preferred
**We will review every application received by October 28, 2026 (11:59 pm ET), so there is no need to rush or reach out to us directly.**
About Acoustic
Acoustic is built on the belief that people can feel when a brand is paying attention. We help marketers read what their customers actually do and respond in the moment. The same idea applies to our team.
Our colleagues work across the Americas, EMEA, and APJ, and they notice when the details are right. Our People team is small and scrappy, so you'll see the impact of your work and build the systems behind it.
About the role
As our People Operations Coordinator, you'll be the face of Acoustic and our People team to candidates, new hires, and employees navigating questions about benefits and processes. Our People team is lean, and you'll have the opportunity to partner on programs that reach employees in every country we operate in. Day to day, you'll own the execution behind our HR systems, hiring, onboarding and offboarding, benefits and performance cycles.
While Acoustic is remote, our Head of People (Americas) is based in Atlanta, so you'll have opportunities for in-person working as you grow in your role.
What you'll do
Own our HR Tech Stack (BambooHR, Workable, CultureAmp): process employee data changes, run regular audits, and keep data squeaky clean and compliant across countries. You'll help drive workflow improvements and keep up with new features that can help us work smarter
Recruiting Support: Help schedule interviews, keep candidates updated, send offer letters, manage background checks, and make sure stakeholders are up-to-date on open roles
Manage the HR inbox: answer employee questions about benefits and documents, as well as process employment verifications
Benefits Administration: process enrollments, changes, and coverage terminations, and provide support during Open Enrollment. Send monthly headcount updates to our international benefits carriers so coverage stays accurate
Employee Lifecycle: Own the processes and documents for onboarding/offboarding across regions, including I-9s and E-Verify for US employees. Assign compliance training and policy acknowledgments to new hires, track completion, and keep signed onboarding checklists on file. You'll be the glue between HR, IT, employees, and managers to ensure their experience is seamless
Process documentation and improvement: Document our processes and build new workflows, automations, and templates to help us stay organized
Requirements
You could be a great match if
Have 1-2 years of experience in HR, recruiting coordination, or a similar administrative role
Think in systems. You don't just execute the task; you build the process, so it's easier the next time
Are energized by complex people problems and look for the answer that is the right choice for the employees and Acoustic
Write clearly so colleagues in other time zones can act without waiting for a follow-up message
Are detail-oriented, can spot patterns in data, and own and fix mistakes when you find them. You get excited to test process changes and iterate
Are excited by a dynamic role with multiple requests and deadlines - no two days are the same
Handle sensitive information with discretion and care
Are comfortable working across cultures and adapting processes to local rules and norms
Are curious about AI and want to use it to work faster and more accurately. You'll have access to company AI tools in this role; how would you put these to work?
Are eager to grow and learn - this role will manage the core components of our HR work and help contribute to company-wide projects
Bonus points if you
Have experience with an HRIS or ATS tool
Have supported employees in more than one country
Have worked in SaaS or tech
Have used AI tools to automate or speed up admin work
This role may not be a match if
You prefer well-defined assignments and are uneasy with ambiguity
You don't enjoy repetitive work. Accurate data and documents are key components of this role
You'd rather focus on one project at a time
Benefits
Compensation and benefits
Medical, dental, and vision coverage
Company-sponsored short-term disability, long-term disability, and life insurance
401(k) program with company match
Flexible PTO: take what you need, when you need it
Parental leave: 16 weeks for birthing parents and 12 weeks for non-birthing parents
Acoustic provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, or any other characteristic protected by law. We're committed to building a diverse and inclusive team, and we welcome people of all backgrounds, experiences, perspectives, and abilities.

Work arrangement
Yes