Coordinator, Assessment Operations

Compensation Type: Salaried
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Compensation: $56,700.00
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The Coordinator, Assessment Operations supports daily operations of New Student Assessment, including providing functional supervision, staff scheduling and training, center readiness, and testing platform support. This position oversees off-site and virtual assessment services, including K–12 partner support, proctor training and authorization, compliance, and documentation. The Coordinator maintains operational data and records and serves as backup to leadership to support secure, efficient, and student-centered assessment services.
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ESSENTIAL JOB FUNCTIONS
Operational Support & Coordination
Provides functional oversight of Assessment Services encompassing day-to-day schedule of operations for student and staff employees in the Columbus Campus New Student Assessment Center.
Handles onboarding and training for the department and other college employees, in collaboration with the New Student Assessment leadership.
Supports overall readiness and operation of the Columbus Campus including supplies, technology, and equipment.
Assists with staffing needs to address center coverage.
Creates and monitors required credentials for proctoring staff.
Serves as backup to the designated Institutional Administrator for testing platforms and the appointment registration system.
Supports system administration, including access management, test setup and administration, proctor management, scheduling, and compliance.
Off Site Coordination
Provides oversight and support for off-site assessment services, including but not limited to partnering with K–12 colleagues to facilitate individual and group assessment sessions at Central Ohio partner schools, including training and ongoing support.
Oversees testing platform operations for off-site and partner locations, including proctor authorization, training, system access, compliance, and support.
Facilitates assessment administration at alternate testing locations. Manages virtual assessment services, including proctor training, scheduling, and required documentation
Data Management & Administrative
Tracks, organizes, and maintains operational data to support Assistant Director in planning, reporting, and continuous improvement.
Implements operational policies that ensure high-quality support for all placement and assessment programs and projects.
Monitors all activities in functional area to ensure compliance with college, NCTA best practices and CAS Standards for testing center operations and/or grant requirements and stipulations.
Keeps secure and accurate records.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Additional Duties & Responsibilities:
Manages multiple assignments of varying complexity and meets tight timelines and deadlines with the ability to adapt to changing needs of the College and business partners.
Attends departmental, division, and unit staff meetings on a consistent basis.
Hours may include working outside of a normal workweek schedule as needed to meet program needs and workload demands.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
Bachelor’s degree in related field.
Three (3) years of experience in program management, college testing, student affairs, or related field with increasing responsibility in clerical and customer service preferred.*An appropriate combination of education, training, coursework and experience may qualify a candidate.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Full time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
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