Office Operations Manager

Why Work at BYU
At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.
As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission: "To assist individuals in their quest for perfection and eternal life."
We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.
Belonging Statement
United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.
Employment Requirements
Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.
In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.
Equal Opportunity
Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.
Office Operations Manager
The Operations Manager leads the day-to-day execution and continuous improvement of Finance and Human Resources operational center services for the College of Computational, Mathematical, and Physical Sciences. This position is responsible for ensuring efficient, accurate, and compliant delivery of financial transactions, student employment processes, payroll-related activities, and other administrative services that support the College's mission.
Working collaboratively with the HR Manager and under the strategic direction of the Finance Business Partner, the Operations Manager translates college priorities into effective transactional operational processes and outcomes. The Operations Manager coordinates business processes across departments, partners with department business managers to promote consistent practices, provides training and operational guidance, and helps ensure compliance and accountability for financial and HR transactional operations throughout the College.
The position supervises a team of student HR/Finance Operations Specialists, providing leadership, training, and oversight to ensure high-quality service delivery, operational consistency, and continuous process improvement across both functional areas. Through collaboration with college leadership and departmental business managers, the Operations Manager helps standardize processes, resolve operational challenges, and implement improvements that enhance efficiency, compliance, and service across one of the university's largest colleges.
What you’ll do in this position:
Financial Operations & Fiscal Management
Review and approve expense transactions, procurement requests, and purchasing card activity.
Prepare budget adjustments, journal entries, and financial documents for review and submission.
Monitor financial transactions across departments to identify compliance risks, operational gaps, and opportunities for standardization.
Serve as the primary resource for department business managers on financial transactions, procedures, and university policies.
HR Operations & Employment Administration
Oversee student employment operations, including hiring, onboarding, contracts, payroll, and position management.
Process personnel actions, including contractor payments, honorariums, bonuses, scholarships, fellowships, temporary workers, REUs, and Talmage Internships.
Create job requisitions, maintain employment templates and contracts, and ensure HR transactions comply with university policies and applicable regulations.
Monitor student pay rates and implement approved pay scale changes.
Staff Supervision & Operational Coordination
Supervise, train, and mentor a team of 5–6 student HR/Finance Operations Specialists.
Assign workloads, coordinate schedules, and monitor performance to ensure efficient operations and excellent customer service.
Establish standardized procedures and provide ongoing coaching to promote accuracy, productivity, and consistency.
Provide operational guidance to department business managers and administrative staff, ensuring consistent application of university policies and procedures.
Operations, Systems & Process Improvement
Administer HR and financial systems, maintaining data integrity and operational effectiveness.
Develop and maintain operational reports, dashboards, and compliance reports.
Partner with Finance and HR leadership to standardize, document, and improve college-wide processes and workflows.
Compliance & Risk Management
Monitor HR and financial activities for compliance with university policies, applicable laws, and regulatory requirements.
Maintain accurate documentation and internal controls to support audit readiness and operational accountability
What qualifies you for this role:
Required
A firm commitment to the mission of BYU.
Bachelor’s degree in Accounting, Finance, or Business-related area plus one year of related work experience or equivalent combination of education and experience.
Knowledge of financial analysis, budgeting, general accounting, purchasing, and operational business practices.
Proven ability to organize, prioritize, coordinate, and manage multiple projects and competing deadlines.
Excellent oral, written, and interpersonal communication skills.
Strong analytical, problem-solving, and critical-thinking skills with the ability to make sound independent judgments and decisions.
Ability to train students and staff on finance functions
Ability to maintain a high degree of professionalism, accuracy, attention to detail, and confidentiality while handling sensitive financial and personnel information.
Ability to work independently with minimal supervision while collaborating effectively with Finance, HR, faculty, staff, and campus partners.
Proficiency with HR and financial systems, reporting tools, Microsoft Office applications, and other business software.
Ability to analyze operational processes, identify inefficiencies, and implement continuous process improvements.
Knowledge of HR operations, employment processes, and applicable university policies and procedures.
Preferred:
Bachelor’s degree in accounting or finance plus three to five years professional experience in bookkeeping or accounting, payroll, payables, etc.; or equivalent combination of education and experience.
Ability to manage teams (supervise, coach, and develop student employees or support staff).
Knowledge of HR operations, employment processes, and applicable university policies and procedures.
Experience coordinating hiring, onboarding, payroll, or personnel transactions.
Strong organizational and project management skills with the ability to coordinate multiple operational priorities.
What we offer in return:
In addition to our competitive pay structure, this position comes with fantastic benefits, including:
401k. BYU automati