Director of Advising, Undergraduate Education, Moody College of Communication

Job Posting Title:
Director of Advising, Undergraduate Education, Moody College of Communication
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Hiring Department:
Moody College of Communication
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Exempt from FLSA
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Earliest Start Date:
Immediately
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Position Duration:
Expected to Continue
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Location:
UT MAIN CAMPUS
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Job Details:
Purpose
The Director of Advising provides supervision, leadership, and support to the staff that comprise the Undergraduate Education team as well as support and services to undergraduate students of Moody College.
Responsibilities
Supervision: Lead and supervise Academic Advising area, following the direction of the Assistant Dean. Directly supervise Team Leads. Coordinate with Team Leads to ensure that advisors are providing excellent service in compliance with Moody College and University policies. Consult with advisors as needed on advising best practices, policy interpretation, etc. Consult with Team Leads to establish goals for assessment of advisor performance. Work with Team Leads to act on staff disciplinary issues, address grievances and develop a plan for corrective action. Review and approve staff professional development requests.
Oversight: Provide oversight on student success programs, policies, and procedures, including but not limited to Moody College Success Scholars, Moody Mentors, Moody Academic Communities, Comm Back on Track, Interactive Degree Audits, Seat Management, Orientation, Moody Minors Advising, Internal Transfer Advising, COM 214 Instruction, VA Certification, and NCAA Certification, all according to the directives of UE Leadership. Maintain caseload lists for all advisors. Actively promote staff development. Cultivate and sustain a culture of excellent customer service to students, faculty, and staff. Coordinate and consult on hiring efforts and support training of employees.
Advising: Working with Undergraduate Education (UE) Leadership, establish priorities and provide direction for the advising experience of Moody undergraduate students. Identify and implement improved ways to support both successful and struggling students, including collaborating with other areas of Undergraduate Education and other Colleges. As necessary to assist the Assistant Dean, meet with students seeking appeal and students in crisis, and assist advisors with de-escalation of difficult situations. Consult with advisors on items such as retroactive withdrawal and course withdrawal. Ensure college and university policies and procedures are followed. Assist Director of Operations and Administration with implementation of new advising systems. Coordinate informational emails for Moody undergraduates. Lead weekly Advising and Student Support meeting. Advise undergraduate students. Consult with Assistant Dean on appeals and petitions.
Collaboration: At the direction of UE Leadership, represent advising perspectives with respect to collaborations with the Eastin Center for Career Readiness, UTLA and UTNY, CARE Program, catalog and course inventory representatives, and Chairs and Directors of Moody departments. Work closely with the coordinator for COM 301E on course content, class management, and deliverables, including course presentation, teaching, or facilitation.
Ad Hoc: Serve as an active, positive, and engaged member of the UE staff. Support Assistant Dean for Advising and Student Support. Collaborate with other areas within Undergraduate Education to identify areas of improvement and provide leadership to implement. Hold active membership with the Academic Counselors Association (ACA) on campus. Occasional presentation and teaching duties. Occasional evening and weekend work required at Moody College signature events which include but are not limited to Honors Day, Family Weekend, CommUnity and Gone To Texas, Graduation and Commencement events, and Welcome to Texas.
Other duties as assigned.
Required Qualifications
Bachelor’s degree and 10 years of academic advising experience or Master’s degree and 5 years of academic advising experience. Ability to communicate effectively across different levels of the organization. Excellent interpersonal, communication, and management skills. Strong organizational and problem-solving skills. Strong presentation skills. A proven history of providing excellent academic advising. Experience working with higher education student success programs. Supervisory experience.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
More than the required experience in academic advising. Specific knowledge of Moody College undergraduate policies and procedures. Experience working with Moody College and/or University of Texas at Austin undergraduates. Experience working closely with faculty and administrative departments. Extensive experience supervising a large staff. Experience working with student families and prospective students.
Salary Range
$85,000 + depending on qualifications
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complie