Spare Parts Specialist

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.
About the Position
The Spare Parts Specialist is responsible for managing the full spare parts lifecycle, encompassing request intake, sourcing, purchasing, order tracking, inventory management, and fulfillment. This position ensures that customer and internal requests for spare parts, equipment, and materials are received, validated, sourced, ordered, delivered, and processed with accuracy and timeliness. Through disciplined supplier management, rigorous data accuracy, sound inventory practices, and ongoing process improvement, the Spare Parts Specialist supports operational continuity, customer satisfaction, cost control, and the scalable growth of the spare parts business.
Functions
Receive, review, and validate spare parts and equipment requests, confirming part details, specifications, quantities, and delivery requirements.
Manage the order lifecycle from receipt through delivery, ensuring timely fulfillment that is in line with customer commitments and internal service agreements.
Validate all key request information, including part number, description, quantity, equipment model, technical specification, customer/site details, urgency, required delivery date, and billing requirements.
Clarify incomplete or inaccurate requests with requestors and technical teams to ensure correct sourcing.
Determine stock status (stocked, non stock, obsolete, or superseded) and flag items requiring technical validation.
Source parts through approved suppliers, vendor lists, and contracts, comparing quotes, lead times, and terms, and identifying alternates when needed to meet cost, quality, or delivery requirements.
Create and process accurate purchase orders in the ERP or procurement system.
Confirm order details, pricing, and delivery dates with suppliers, and communicate confirmations to requestors.
Track open orders and follow up proactively to prevent delays.
Monitor shipments and backorders, communicating delays or risks to stakeholders.
Manage inventory levels, reorder parts, and replenishment to meet demand and working capital targets.
Support item master data governance and investigate discrepancies, support cycle counts, and correct inventory records as needed.
Identify opportunities to standardize, automate, and scale the request to delivery process.
Maintain process documentation and reporting tools that support consistent execution.
Other duties as required or assigned.
Qualifications
High School diploma or equivalent combination of education, training and experience required.
3 years of related experience and/or training in a parts / service environment.
Strong understanding of purchase orders, supplier communication, order confirmations, delivery tracking, goods receipt, and inventory transactions.
Experience using ERP, procurement, inventory management, warehouse management, or order management systems.
Ability to read and interpret part information, equipment details, supplier quotations, delivery documentation, and basic technical specifications.
Proficiency with Microsoft Office tools, especially Excel, Outlook, and Teams.
Strong organizational skills with the ability to manage multiple requests, suppliers, priorities, and deadlines at the same time.
Clear and proactive communication with requestors, suppliers, customers, and internal stakeholders.
Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Decision Quality - Making good and timely decisions that keep the organization moving forward.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
This position is expected to travel approximately ​25% or less​.
​​A passport is not required, but recommended.​
Disclosures
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive fo