Assistant Manager

Role Description The Assistant Manager role at Kotak Mahindra Bank is a full-time, on-site position based in Ahmedabad. The role involves supporting branch operations, including customer service, account opening, transaction oversight, and adherence to regulatory and internal compliance standards. The Assistant Manager will help drive business growth by supporting sales initiatives, cross-selling banking products, and maintaining strong relationships with customers. Responsibilities include monitoring daily branch activities, resolving queries, preparing reports, and coordinating with internal teams to ensure efficient service delivery.
Candidates should possess strong customer service, relationship management, and communication skills to interact effectively with diverse clients.
Candidates should possess skills in branch operations, transaction handling, and basic banking procedures, with attention to detail and accuracy.
Candidates should possess knowledge of compliance, risk awareness, and regulatory guidelines applicable to banking services.
Candidates should possess skills in sales support, cross-selling, and basic financial product understanding to contribute to business growth.
Candidates should possess organizational, time management, and problem-solving skills to manage multiple tasks in a dynamic environment.
Bachelor’s degree in finance, commerce, business, or a related field; prior experience in retail banking or financial services is an advantage.
Proficiency in MS Office and banking systems; ability to work collaboratively in a team and adapt to established processes and policies.

Work arrangement
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