Tax Operations Administrator

About Wealth Enhancement
Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 90,000 households from our over 175 offices - and growing - nationwide.
Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.
We have an exciting opportunity for a Tax Operations Administrator!
This role at Wealth Enhancement Tax & Consulting Services (WETCS) is accountable, along with other members of the Tax Operations Team, for ensuring effective and efficient operations of our business. WETCS is the in-house tax services organization at Wealth Enhancement Group, a top-5 RIA (Registered Investment Advisor) wealth management and financial advisory firm with over 100 locations nationwide.
This role helps implement, execute, and optimize operational processes impacting WETCS clients, tax advisors, financial advisors, and internal departments that work with our Tax organization and is critical to achieving high client, financial advisor, and tax advisor satisfaction. This position helps enhance WE and WETCS brands via high-quality work output and professional, responsive, and respectful interactions with clients, and WE employees.
This is a Remote position.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000.00 to $80,000.00, exclusive of bonuses and benefits. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.
Primary Job Functions
Client and Financial Advisory Team Engagement (~15%)
Engage with clients to clarify tax operations processes, get Engagement Letters signed, and address client inquiries about tax organizers, required documents, and tax operations.
Work with clients and Financial Advisory Teams to ensure tax documentation required by Tax Advisors to process new client referrals is available when needed.
Follow-up with clients to get missing tax documentation and ensure Tax Advisors do not have to engage in operational tasks.
Work with Financial Advisors to ensure clients' tax-relevant financial information and related documents are shared with Tax Advisors.
Ensure clients and Financial Advisors are updated on work status, as needed.
Help resolve any client and Financial Advisor issues with tax operations.
Tax Systems Data Setup and Management (~15%)
Set up client, financial advisor, tax advisor, services, pricing, and other required information in tax operations systems and/or tax software.
Enter / upload client data and documents into systems.
Transfer client documents, as needed, to the appropriate systems storage locations.
Review and ensure accuracy of all tax operations systems data.
Tax Operations Workflow Management (~45%)
Send, track, and ensure signing of Engagement Letters.
Prepare, send, track, and ensure completion of tax organizers.
Manage receipt, storage and return of client tax documents.
Process and scan/ingest client documents into tax software.
Identify missing documents and follow up to get them.
Gather 1099s and other tax-related forms
Manage 8879s submissions and eFile tax returns
Manage / update workflow statuses in tax operations systems / software
Prepare organizers, tax returns, etc. for clients and Tax Advisors
Resolve issues raised by Tax Advisors regarding missing documents and process
Track regulatory notices, planning / projections / consulting services requests, etc.
Tax Operations Process Improvement (~5%)
Assist in defining and implementing tax operations processes.
Assist with measuring tax operations effectiveness and efficiency.
Help identify areas for continuing process and systems optimization.
Reporting, Invoicing, and Record Keeping (~10%)
Provide pre-defined and ad hoc reporting on tax operations.
Create and send client invoices, manage chargebacks, and coordinate with Accounting.
Ensure tax operations and client records are kept up to date.
General Administrative Support (~5%)
Set up client appointments with Tax Advisors.
Assist in organizing team activities / offsites.
Foster Teamwork (~5%)