RCM Admin

Position Summary:
The RCM Administrator serves as the central administrator and subject matter expert for the OneStream Account Reconciliation Management (RCM) platform. This role is responsible for maintaining global account reconciliation master data, supporting monthly close and reconciliation processes, administering user access and security, ensuring policy compliance, and providing operational support to regional and business unit finance teams.
The RCM Administrator acts as the primary point of contact for RCM-related activities, partnering with Corporate Accounting, Finance Systems, Internal Controls, Segment Controllers, and regional Super Users to ensure the integrity, accuracy, and effectiveness of the global account reconciliation process.
Key Responsibilities
RCM System Administration
Administer and maintain the OneStream RCM application and supporting processes.
Execute monthly Discover and Process activities to identify new reconciliation inventory and account changes.
Maintain company-wide RCM settings, reconciliation attributes, workflows, due dates, and risk profiles.
Create, update, and maintain account groups, ownership assignments, and reconciliation hierarchies.
Manage mass updates and configuration changes within the RCM environment.
Coordinate implementation of approved governance and change-control decisions.
Monthly Close and Reconciliation Support
Create and communicate monthly RCM task plans and deadlines.
Monitor reconciliation progress and completion status throughout the close cycle.
Maintain monthly folders, reporting files, and supporting documentation.
Perform integrity reviews of reconciliation inventories, account groups, frequencies, due dates, and risk assignments.
Identify and resolve reconciliation ownership gaps, including assignment of newly created accounts.
Support global finance teams throughout the month-end reconciliation process.
Master Data Management
Maintain reconciliation ownership structures, including preparers, approvers, locations, business units, and regional assignments.
Review and process requests for organizational changes, personnel changes, and account realignments.
Ensure consistency and compliance of reconciliation group structures.
Support implementation of acquisitions, reorganizations, business transfers, and entity changes affecting reconciliation ownership.
User Support and Security Administration
Serve as first-level escalation point for RCM administration and system support.
Coordinate OneStream access requests, user onboarding, reactivations, and security changes.
Assist users and Super Users with troubleshooting, training, and process questions.
Provide guidance regarding security groups, reconciliation assignments, workflows, and reporting.
Governance, Compliance, and Controls
Ensure reconciliation processes comply with company policy and internal control requirements.
Perform monthly validation of group integrity, risk classifications, frequencies, and due dates.
Support internal and external audit requests related to reconciliation administration.
Participate in governance reviews and change-control discussions impacting RCM operations.
Maintain documentation supporting compliance and control effectiveness.
Reporting and Continuous Improvement
Maintain reconciliation trackers and management reporting files.
Support Power BI reporting and reconciliation analytics.
Analyze recurring issues and recommend process improvements.
Partner with Finance Systems teams to improve automation and operational efficiency.
Coordinate and facilitate recurring RCM management meetings as required.
Required Qualifications
Bachelor's degree in Accounting, Finance, Information Systems, or related field.
5+ years of accounting, finance operations, controllership, shared services, or financial systems experience.
Experience with account reconciliations and month-end close processes.
Experience administering financial systems, ERP applications, or reconciliation platforms.
Strong understanding of internal controls and financial governance processes.
Advanced Excel skills and ability to manage large volumes of financial data.
Preferred Qualifications
OneStream Account Reconciliation Management (RCM) experience.
Experience supporting global finance organizations.
Knowledge of financial master data management and workflow administration.
Experience with Power BI, reporting tools, or finance system integrations.
Project management and change management experience.
Critical Success Factors
Strong attention to detail and data integrity.
Excellent organizational and workload management skills including email management.
Ability to influence and partner across multiple business units and regions.
Strong customer-service mindset and responsiveness.
Ability to manage sensitive financial data and maintain appropriate controls.
Strong written and verbal communication skills.
Strong analytical/critical thinking skills

Work arrangement
No