Senior Engineer, IT Operations, Infrastructure & Cloud

Rodan and Fields Beauty
Job Description
Senior Engineer, IT Operations, Infrastructure & Cloud
Department: Information Technology | Employment Type: Full-Time | Work Arrangement: Hybrid | Experience: 5–8 Years
About the Role
Rodan and Fields Beauty is looking for a Senior Engineer, IT Operations, Infrastructure & Cloud to design, operate, and secure the systems that keep our business running. This role owns our cloud infrastructure on Google Cloud Platform (GCP), our on-premises network and security appliances (Fortinet firewalls and Extreme Networks switching), our content delivery and remote-access layer (Akamai and OpenVPN), and our Microsoft 365 E5 security stack (Microsoft Defender, email security, and Microsoft Copilot security). The ideal candidate is a hands-on engineer who thrives on solving complex infrastructure and security problems, automating manual work, and keeping critical systems highly available.
Key Responsibilities
Cloud Infrastructure & Operations (GCP)
• Design, deploy, and manage infrastructure on Google Cloud Platform, including Compute Engine, VPC networking, IAM, Cloud Storage, and managed services.
• Own cloud cost optimization, capacity planning, and performance tuning across GCP environments.
• Build and maintain infrastructure-as-code (Terraform or Deployment Manager) and CI/CD pipelines to support repeatable, auditable deployments.
• Monitor cloud environments proactively using tools such as Cloud Monitoring/Logging, and drive continuous improvement in uptime and reliability.
Network & Perimeter Security
• Administer, configure, and troubleshoot Fortinet firewalls (FortiGate) including policies, VPN tunnels, SD-WAN, and high-availability configurations.
• Manage and maintain Extreme Networks switching infrastructure, including VLANs, routing, and network segmentation across corporate and data center environments.
• Administer Akamai services (CDN, WAF, DNS, and/or bot/security products) to protect and optimize web-facing applications.
• Manage OpenVPN infrastructure for secure remote access, including configuration, certificate lifecycle, and troubleshooting connectivity issues.
• Monitor network performance and security events, and lead troubleshooting and root-cause analysis for network incidents.
Microsoft 365 E5 Security & Collaboration
• Administer and optimize the Microsoft E5 security suite, including Microsoft Defender (Endpoint, Identity, Cloud Apps, and Office 365).
• Manage email security controls (anti-phishing, anti-malware, Safe Links/Safe Attachments, DKIM/DMARC/SPF) to protect against email-borne threats.
• Support governance, deployment, and security posture management for Microsoft Copilot security and other AI-enabled Microsoft 365 tools.
• Partner with security and compliance stakeholders to maintain Microsoft Secure Score and remediate identified risks.
End User Compute & Service Desk Leadership
• Provide functional leadership and direction to the TechBar/Service Desk team, ensuring timely, high-quality support for end user compute issues (laptops, mobile devices, peripherals, and workplace applications).