Senior Manager, Sales Operations

Position: Senior Manager, Sales Operations
Location: Eagan, MN (Hybrid)
Overview: The Senior Manager, Sales Operations leads GTM execution and operating cadence for IB Legal, owning territory design, pipeline governance, forecasting, and performance management across the revenue organization. This role ensures the sales engine operates with discipline, visibility, and consistency across the platform. IB Legal is consolidating multiple legacy businesses into a unified commercial platform, and this role will help define and operate the core execution model supporting that transition.
Key Responsibilities
GTM Execution & Operating Cadence
Lead weekly pipeline and forecast cadence with sales leadership
Own pipeline governance, coverage targets, and performance tracking
Identify revenue risks and drive corrective actions
Territory & Coverage Design
Own territory and account assignment across sales teams
Support quota setting and capacity planning
Continuously optimize coverage models as the business evolves
Performance Management & Analytics
Monitor pipeline coverage, win rates, and sales velocity
Diagnose performance gaps and partner with sales leaders on improvement plans
Support annual planning and forecasting processes