Senior Field Quality Engineer

Job Responsibilities:
Directly interface with Customer Supplier Quality Engineers to collaborate on PI product quality topics
Assist PI Sales team in on customer quality matters
Lead 8D investigations into quality issues affecting customers in region
Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)
Support customer PPAP and documentation requests
Facilitate and manage problem resolution with support from Engineering teams in company headquarters
Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.
Direct experience in automotive skillsets /customer interface on resolution of integrated circuit quality problems.
Direct Experience managing 8D investigations and creating 8D reports
Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality.
Business level language proficiency in Mandarin and English
Qualifications:
B.S. degree in electrical engineering, Candidates with MSEE will be given preference.
Minimum 8 years of engineering problem solving experience with semiconductor products
Understanding of semiconductor product Failure Analysis practices