Sales Intern (Paid Internship) - Software Company

Why You’ll Love Working Here:
Working at TechSmith gives you a chance to hone your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day.
We are a technological melting pot, composed of nearly 300 uniquely skilled human beings that will continue to stretch your comfort zone – but in a good way. And speaking of comfort, who doesn’t love to show up to work in jeans, eat free snacks, and drink free pop?
With great products and maybe even better people behind them, we are always looking for passionate, fun, and hardworking individuals who truly enjoy coming to work and doing what they love. Sounds like you? We’d love to chat.
Position Overview:
TechSmith’s Sales Intern program supports the Revenue Organization at TechSmith. Within the Revenue Organization are Sales, Marketing, Customer Care and Revenue Operations.
TechSmith Corporation encourages interns to express their distinctive talents and discover their core competencies. Our interns will have a significant business impact while working across teams on a variety of projects.
We are currently looking for interns for the Spring and Summer semesters, with the option to extend beyond for additional semesters.
Responsibilities:
Develop a deep understanding of the company’s priority customer missions and leading products
Learn to use and understand the key concepts of the TechSmith software
Collaborate with cross-functional stakeholders and support the creation process of sales and marketing deliverables
Interact with TechSmith customers and partners, all over the world, as part of Sales development, and partner support activities while providing high levels of customer service.
Work with the Sales team in day-to-day operations, contributing as a consistently productive team member.
Assist customers to ensure they have a positive purchasing experience
Handle customer sales concerns, troubleshoot, and solve problems
Work on special projects, research deeper into our customer databases and analyze sales data
Capture critical product and customer data to help improve sales opportunities and create efficient business processes
Excel in a fast-paced environment and thrive under pressure
Gain sales experience and learn selling skills through practice, coaching and training
Experience a real-world view of the software industry and learn key business strategies and tactics
Other duties as assigned
Required Skills and Background:
Strong knowledge of all MS Office programs
Must be resourceful, customer-focused, and able to work on a team
Excellent interpersonal, written, verbal, and listening skills
Good organizational skills and capability to multi-task
Ability to pay close attention to detail
Self-motivated, independent worker who is reliable and communicative
Dependable employee with minimum of six months previous sales, marketing, customer service, retail, or other related work experience
Strong critical thinking skills
Strong relationship builder with key stakeholders - other team members, leadership and other colleagues
You must be legally authorized to work in the United States
You must be enrolled for at least 6 credits (undergrad) or 3 credits (grad) for Fall and/or Spring semesters to be considered for an internship with TechSmith Corporation. Summer class enrollment is not required.
Requires at least 12 hours minimum - 18 hours maximum per week year round
Must be willing and able to work 20% of time in office (East Lansing, MI)
Recommended Majors/Fields of Study:
Sales
Marketing
Market Research
Communication
Data/Business Analytics
Business Administration
Similarly related fields
Preferred Skills and Background:
Experience working in an office environment
Experience with MS PowerBI or MS SharePoint
Experience with Data Analytics tools
Additional languages or multi-cultural experience
Ability to work from our East Lansing, MI headquarters each Wednesday based on team preference.
Possible Software and System exposure during this Internship (depending on focus area):
MS Dynamics
MS PowerBI
MS SharePoint
Zoom
MS Office
Slack
Camtasia
Snagit
Audiate
Screencast.com
Google Suite
COMPENSATION AND BENEFITS
Competitive pay based on skills and experience. This is an hourly position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor. We require a minimum of 12 hours per week; however, hours are limited to 18 hours per week.
TechSmith Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
If you have a disability and require reasonable accommodation for any part of the employment process, please call 517-381-2300 x212, or email recruiting@techsmith.com with a description of your request and contact information.