Revenue Operations Process Manager

Who we’re looking for
We’re looking for a Revenue Operations Process Manager to shape how our go-to-market engine actually works.
In this role, you’ll own the business processes, governance, and operating framework that powers our upper-funnel revenue engine. processes within our ABM tool 6sense. Your focus isn’t on configuring the system; it’s on defining how work should flow across Marketing, Sales, and Customer Success, so everything operates as one cohesive system. You will define how target accounts are identified, prioritized, routed, engaged, and progressed through the buyer journey using 6sense as a core component of our operating model.
You’ll act as the bridge between business and technical teams, translating GTM strategy into clear, scalable process logic and requirements.
This is a process architecture role, not a systems administration role. Success isn’t measured by tickets closed or configurations shipped; it is measured by clarity, scalability, adoption, and performance.
Your focus is not system administration or campaign execution. Instead, you'll design the business logic, workflows, decision frameworks, and governance that ensure our account-based strategy translates into consistent execution.
What You Will Own
Design End to End GTM processes
Build and evolve workflows across Marketing, SDR, Sales, and Customer Success
Ensure inbound, outbound, and account-based motions work together as a unified system
Define lifecycle stages, ownership models, and clean handoffs across teams
Design how target accounts move from identification through engagement, opportunity creation, and pipeline progression
Establish account stages, buying stages, ownership models, and engagement plays
Ensure inbound, outbound, and ABM motions operate as a coordinated system rather than independent workflows
Translate Strategy into Execution
Translate GTM strategy into:
Process flows
Decision logic
Business requirements
Acceptance criteria
Partner closely with CRM and Systems teams, acting as the primary interface with GTM stakeholders
Ensure implementations reflect business intent (not just technical feasibility)
Own Process Governance & Data Clarity
Define and enforce:
Source-of-truth definitions
Data ownership models
Process standards across systems
Create clear, human-readable documentation so teams understand how things work
Define routing, prioritization, and signals
Design lead, account, and opportunity routing strategies
Build prioritization frameworks based on segmentation and signals
Eliminate gaps, duplication, and conflicting engagement paths
Drive Performance & Continuous Improvement
Define SLAs, KPIs, thresholds, and success criteria across GTM motions
Design and deliver high quality process training to drive GTM team members to optimize day to day activities
Monitor process health (e.g., coverage, routing accuracy, adoption)
Continuously iterate as GTM strategy, segments, and tooling evolve