Sales Manager - NoMad Detroit

The Sales Manager will manage the sales process from initial prospecting and inquiry through qualification, proposal development, negotiation, and contract execution. Following contract signing, the Event Manager will assume responsibility for the operational planning and servicing of the group.
The ideal candidate is a proactive, relationship-driven sales professional with a strong business-development mindset, excellent negotiation skills, and a proven ability to convert opportunities into profitable group business. The individual should be highly organized, commercially minded, and comfortable developing new relationships while maintaining and growing existing accounts.
Bachelor’s degree in Hospitality, Business, Marketing, Sales, or a related field preferred.
3+ years of hotel group sales, hospitality sales, or related experience; luxury or upper-upscale hotel experience strongly preferred.
Demonstrated success in generating new business and achieving group sales or revenue goals.
Proven experience managing a full sales cycle from prospecting and lead qualification through proposal, negotiation, and contract execution.
Strong understanding of group hotel sales, room blocks, meeting space, and the relationship between guest rooms and ancillary event revenue.
Experience working with corporate groups, associations, conferences, meetings, or other group market segments preferred.
Strong prospecting and business-development skills, with the ability to independently identify and cultivate new opportunities.
Exceptional relationship-building, communication, presentation, and negotiation skills.
Strong commercial and financial acumen, including an understanding of group pricing, profitability, displacement, and hotel revenue management principles.
Highly organized with exceptional attention to detail and the ability to manage multiple opportunities, deadlines, and client relationships simultaneously.
Strong follow-through and ability to move opportunities efficiently through the sales process.
Professional, polished, and service-oriented demeanor appropriate for a luxury hospitality environment.
Strong problem-solving and decision-making skills.
Proficiency with Microsoft Office Suite and familiarity with hotel sales/CRM systems.
Willingness and ability to travel for sales missions, trade shows, client meetings, and industry events.
Flexibility to work occasional evenings, weekends, and holidays based on business needs.
Sales & Business Development
Actively prospect for new group business through outbound sales efforts, networking, referrals, industry relationships, trade shows, sales missions, local market research, and other business-development activities.
Develop and maintain a strong pipeline of prospective group business within assigned markets and segments.
Respond promptly and professionally to incoming group inquiries and leads.
Qualify group opportunities based on room-night potential, dates, rates, meeting requirements, ancillary revenue, and overall value to the hotel.
Identify opportunities to generate group business during need periods and strategically balance short-term opportunities with long-term account development.
Develop and maintain relationships with meeting planners, corporate clients, associations, agencies, entertainment organizations, professional organizations, and other group decision-makers.
Conduct sales calls, client meetings, site inspections, presentations, entertainment, and other relationship-building activities.
Maintain a thorough understanding of the hotel’s guest rooms, suites, meeting and event spaces, food and beverage offerings, amenities, and competitive positioning.
Stay informed about market trends, competitive activity, citywide events, and other factors that may influence group demand.
Sales Process & Negotiation
Manage the complete sales cycle from initial inquiry or prospecting through contract execution and formal handoff to the Event team.
Develop customized proposals, presentations, room block offers, meeting packages, and other sales materials based on client needs.
Collaborate with Revenue Management to develop appropriate group rates and evaluate opportunities based on demand, displacement, profitability, and overall account value.
Negotiate rates, room blocks, concessions, meeting space, attrition, cancellation terms, and other contractual componen

Work arrangement
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