Lead Veterinary Technician

Our Lake Norman practice in Huntersville, NC is looking for a Lead Veterinary Technician to play an important role in our clinic. Our experienced doctors and staff perform a vast array of procedures, and we are looking for someone interested in this exciting, growth-oriented opportunity!
At NewDay Veterinary Care, we believe in delivering high quality medicine along with an exceptional client experience in a compassionate environment. With our innovative, comprehensive pet care experience, patients can experience veterinary care in a less stressful environment. A place where routine exams, diagnostics, vaccinations, and wellness programs are only a splash away from the pool and their best friends.
Located at Pet Paradise, NewDay Veterinary Care provides the highest level of care for our patients, while recognizing the importance of work-life balance and a team-oriented approach to medicine. With over 20 hospitals and growing, NewDay Veterinary Care aims to create a positive culture of engagement, community, partnership, and social relationships to maintain an environment fostering both personal and professional development.
LEAD VETERINARY TECHNICIAN
Essential Functions of the Lead Veterinary Technician Include:
Lead a team of two to four technicians in their performance of a variety of technical and client service duties that facilitate the work of the veterinarians.
Oversee and lead new hire and team training, Standard Operating Procedures (SOP), and supportive administrative duties.
Partner with veterinarian management on team accountability, resolution, and assist with follow-through while maintaining effective employee-management communication.
Provide quality, compassionate, best-in-class care for our patients, while also maximizing clinic productivity
Assist veterinarians with examinations and properly handle animals before, during, and after procedures
Perform diagnostic imaging such as x-rays, ultrasound, and CT scans
Clean, sterilize, and prepare kennels, exam rooms, and equipment
Maintain and update medical charts, administer medications and treatments, and care for animals during their visit
Professionally communicate basic diagnoses (such as ear infections, skin infections, intestinal parasites, etc.) to pet parents
Additional functions for qualified technicians: Perform dental prophylaxis, place IVCs, venipuncture, and assist with surgeries
Qualifications:
The preferred candidate will have at least 1 year of leadership experience and at least 3 years of veterinary technician experience.
Veterinary Technician licensure (RVT, LVT, CVT) preferred
Lab, medical records, and SOAP knowledge
Ability to read a fecal float, fecal direct, and ear/skin cytology
Comfortable with in-house hematology and chemistry equipment/reference lab
Knowledge of basic canine/feline vaccines and basic vital signs
Skilled in phlebotomy (cephalic and lateral saphenous, jugular; SQ, IM, and IV injections)
Experience with dental prophylaxis
Experience with anesthesia monitoring and recovery
Ability to work both independently and collaboratively
Strong verbal and written communication skills, including the ability to read, comprehend and write simple instructions, short correspondence, and memos
Capability to effectively present information in one-on-one and small group situations to customers, clients, and other employees within the organization
Ability to meet the following physical demands of the position, with or without accommodation: Exposure to animals that are agitated and/or injured and may scratch and/or bite, work in potentially loud environments, occasionally lift and move up to 50 pounds, access and retrieve objects at ground-level to upwards of several feet in a safe and compliant manner, and remain in mobile or stationary positions for long periods of time
Perks & Benefits:
Scholarships for Veterinary Technician certifications
Bring your pet to work with complimentary pet day camp
30 days of complimentary pet boarding (non-holiday)
Discounted veterinary care and wellness plans for your pet
On-demand pay with DailyPay
Dog/Cat adoption assistance
Medical, Dental and Vision insurance (full-time status)
Flexible Spending Account (FSA) and Health Savings Account (HSA) plans (full-time status)
Supplemental coverage options
401(k) retirement plan
Paid Time Off (PTO)
Employee Assistance Program (EAP)
Fitness reimbursement
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin