Summer 2027 Technical Support Internship

Summer 2027 Technical Support Internship
Minneapolis, MN | Remote
Elire is currently in search of a Summer 2027 Technical Support Internship to join our Operations team during the Summer of 2027. The individual in this role will assist in help desk/technical support situations, i.e. configurations, networks, systems, hardware and other IT tasks critical to Elire. Come be part of a fast-paced team atmosphere where you will be exposed to technical support projects and initiatives within a software and management consulting organization.
Role Overview:
Position is based at Elire’s Minneapolis office
Individual will work independently as well as in a team setting
Individual provides support to employees, consultants, and all internal departments
Internship can be for up to 40 hours per week and is paid
As a Tech Support Intern your responsibilities will include, but not limited to:
Understand and set up employee laptops including understanding employee software needs
Support the Administrator in Microsoft technologies, including Entra ID, Intune, Exchange Online, SharePoint, and Teams.
Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization.
Help with and track IT assets
Main Office & Remote Technical Support and Corporate Desktop Support:
Support new employee onboarding and offboarding IT needs
Provide end-user desktop support and troubleshooting assistance
System Management and Administration: Monitor our Cloud based systems and serve as the point person for support tickets and issue resolution
Knowledge/Skills/Abilities
Proficiency with Microsoft Word, Excel, and PowerPoint
Strong communication skills
Excellent organizational and coordination skills with attention to detail
Strong analytical skills with problem solving abilities
Proven sensitivity to cultural diversity in the business environment
Actively pursuing degree in IT related field – Computer Science, MIS, IT Technology, etc.
All applicants must also meet the following requirements:
Legally able to work for any employer in the US
Excellent verbal and written communication skills in English
Be enrolled in a relevant undergraduate or graduate program.
Elire is a business and IT consulting firm based in Minneapolis, MN. We are an Oracle Certified Service Provider (CSP) in the PeopleSoft Enterprise Product Focus Area with over one hundred clients in the Public and Fortune 500 Financial, Services, and Utilities Sectors have benefited from Elire’s hands-on guidance and knowledge. To learn more visit our website at www.elire.com.
Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply, regardless of race, color, gender, age, religion, national origin, disability, marital status, sexual orientation, or veteran status.