Scheduling Leader

Preferred Reporting Location: Merrillville, IN
Way of Work: Hybrid (3 days in-office, 2 days remote)
Job Summary
The Scheduling Leader directs and prioritizes the scheduling of work and allocation of all resources to ensure timely and reliable service to customers in accordance with the corporate business plans. An individual scheduler will be responsible for optimizing personnel and other resources for a significant portion.
Essential Functions
Lead the planning, prioritization, and direction of work and resource allocation for a significant portion of the LDC's field operations, including labor, materials and equipment
Analyze and implement work load level and company/contractor decisions to enable effective resource allocation to ensure budgetary goals are met
Responsible for issue identification, tracking and resolution both internally and externally
Determine the impact and significance of obstacles/changes in execution of the work plan, prioritize and solve as appropriate
Responsible for work direction of clerical resources on an on-going project basis and actively participate in performance management process
Identify opportunities for improvement to procedures, processes and/or personnel based on data
Develop a proposed solution and partner with the appropriate manager/field leader to implement enhanced improvements
Partner with Planning, Operations, Engineering, Procurement, and material handling to anticipate requirements necessary to meet customer expectations and the business plan
Define and participate in the achievement of short and long-term corporate business objectives
Responsible for partnering with Engineering, Planners, and Field Leaders on work preparation as appropriate based upon financial implications, compliance issues and availability of resources
Collaborate with field leadership in the identification and resolution of productivity or performance issues of field resources
Identify, propose and support work management system improvement opportunities
Understand internal and external customer needs and ensure solutions are developed to address
Participate in storm support activities across all districts. Schedulers may be required to assist during storm events outside of normal business hours and report in person, regardless of hybrid work arrangements. Flexibility and responsiveness during emergency operations are essential.
This position will primarily support Substations, Structures, and Metering work; however, the role is not limited to these areas and may be cross‑trained to support any area of Electric Scheduling, including line work and storm.
Required Qualifications For Position
High School Diploma or GED
1-3 years' experience in Distribution Operations or equivalent work experience
Demonstrated leadership skills
Demonstrated Project Management skills (analytical and organizational)
Demonstrated knowledge and ability to quickly assess and make sound decisions
Demonstrated proficiency in computer applications, including Salesforce and SAP or similar enterprise systems.
Ability to gather and analyze data to make informed decisions
Good communication skills, both oral and written
Basic understanding of the utility industry
Knowledge of safety and compliance requirements
Knowledge of budgeting, construction and maintenance practices and procedures
DL NUMBER - Driver License, Valid and in State Upon Hire
Preferred Additional Qualifications for Position
Bachelor's Degree
Associate's Degree from accredited institution
As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.
Work Authorization
Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.
Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.
We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.
Veteran Hiring & Inclusion
NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may also be considered for other roles that match your skills and experience.
ADA Accommodations
If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.
E-Verify
NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.
E-Verify Poster (English and Spanish)
Right to Work Poster (English and Spanish)
Salary Range*:
$82,200.00 - $123,200.00
*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-10-21
Posting End Date (if applicable):
2026-10-29Please note that the job posting will close on the day before the posting end date.