Process Improvement Analyst

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our San Pedro Sula office.
Shift availability:
Morning shift - Monday to Friday 6am to 3pm, alternating weekends.
Responsibilities:
Carry out research and create Shop requirements using document analysis and constant interaction with various stakeholders.
Define scope and objectives for projects as a result of interaction with business owners and technical teams.
Develop business cases and/or project summaries; prepare needs analysis and problem definition; identify current state, desired future state and gap.
Ensure clean and accurate documentation that may include aspects such as business requirements, technical specifications, and write findings in form of reports.
Develop technical solutions to resolve business problems and suggest ways for improvement and efficiency based on company and industry framework using different analysis tools such as Power bi or Tableau.
Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues of Shop and Maintenance team.
Requirements
Advanced English is a must
Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, IF statements, data validation)
Strong analytical and problem-solving abilities
Experience working with operational data and reporting
Ability to identify trends, anomalies, and cost drivers
High attention to detail
Experience managing claims, invoices, or reconciliations
Experience in fleet, logistics, transportation, or maintenance operations - Preferred
Knowledge of claims management and liability investigation - Preferred
Experience with Power BI or reporting tools - Preferred
Benefits
Competitive Salary
Healthcare Benefit Package
Career Growth
"In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.
We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge"

Work arrangement
No