Assistant Operations Manager

Company Description SD Stay is a premium provider of fully furnished, move-in-ready vacation rentals across San Diego County, serving guests seeking family getaways, corporate retreats, and long-term coastal stays. The company curates high-quality coastal properties in prime locations, from central San Diego hubs to spacious retreats near beaches and major attractions like LEGOLAND. Each property is professionally designed and equipped with modern amenities, high-speed Wi‑Fi, and premium furnishings to create a comfortable, home-like experience. A dedicated team focuses on delivering a seamless booking-to-checkout journey so guests can fully enjoy Southern California. SD Stay aims to set the gold standard for San Diego vacation rentals through exceptional service and thoughtfully selected homes.
Role Description The Assistant Operations Manager is a full-time, on-site role based in the Pune District, supporting day-to-day operational coordination for SD Stay’s property management and guest services. This role assists with scheduling and supervising local operational staff, coordinating housekeeping and maintenance activities, and ensuring properties meet company standards before guest arrival. The position involves managing reservations and guest communication, monitoring check-ins and check-outs, and resolving operational issues quickly and professionally. The Assistant Operations Manager helps track inventory, vendor relationships, and basic financial or reporting tasks related to property performance. This role works closely with senior management to implement operational procedures, optimize workflows, and uphold a consistent, high-quality guest experience.
Qualifications
Operational and administrative skills, including scheduling, task coordination, and basic reporting.
Strong communication and interpersonal skills for interacting with guests, staff, and vendors.
Organizational and time-management skills to handle multiple properties and priorities effectively.
Problem-solving and decision-making abilities to address guest concerns and operational issues promptly.
Comfort with basic digital tools and property management or reservation systems (training can be provided).
Previous experience in hospitality, vacation rentals, property management, or customer service is preferred.
Ability to work on-site in the Pune District with flexibility for peak periods, weekends, or holidays as needed.
Relevant education such as a diploma or degree in hospitality, business, or a related field is an advantage.

Work arrangement
No