Social Services - Program Lead

Akicita Federal is hiring a Contracting Team Lead to oversee all contract child welfare personnel and ensure continuous, high-quality child protection services for the BIA Red Lake Agency in Red Lake, MN, serving Indian children and families on the Red Lake Reservation and at satellite offices.
- Supervise all contract personnel, assigning and balancing caseloads by case complexity
- Set the staggered shift schedule and manage the on-call rotation to ensure Priority 1 coverage never lapses
- Conduct first-level quality review of intakes, assessments, findings, case plans, and court reports, returning deficient work for correction
- Provide regular case consultation to Administrative Support / Intake Workers, Response Workers, and Child Welfare Case Workers
- Represent the contract workforce with the BIA Social Services Program Manager, OMBI, the CPT, the MDT, the Red Lake Nation Tribal Court, law enforcement, and the Nation's licensing and ICWA programs
- Track performance standards and backlog progress; prepare the Monthly Status and Performance Report and corrective action plans
- Review FASS-CMS Cloud entries of all contract personnel weekly for timeliness and compliance
- Manage company payment cards for emergency placement items, including the sign-out log, receipt collection, and monthly reconciliation
Schedule: On site full-time on business days; reachable by phone throughout the staff coverage window and after hours for consultation. Serves in the investigative on-call rotation as needed to cover holidays, leave, or other absences of Response Workers, and responds in person as second responder when needed.