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The key details from the original listing.
Description supplied by the original job listing.
Senior Salesforce Consultant
(Technical | AI-Enabled | Media Cloud & Agentforce)
📍 Location: South Africa (Remote-first)
🕒 Full-time | Permanent
We are a boutique Salesforce consultancy and Summit (Platinum) Partner delivering complex, high-impact implementations across Sales, Service, Marketing, Experience Cloud — and increasingly Media Cloud and Agentforce.
We are looking for a high-performing Senior Salesforce Consultant with strong configuration and technical capability, who is comfortable leading from the front in client-facing environments and building scalable, enterprise-grade solutions.
This role goes beyond traditional consulting. You will operate across solution design, hands-on build, and client leadership, while also embracing the next evolution of delivery: AI-assisted Salesforce configuration and automation.
You will work closely with Architects and Developers, but are expected to independently shape solutions from ambiguous requirements and deliver high-quality outcomes.
⚠️ This is not a BAU/support role.
We are specifically looking for candidates who have delivered complex implementations in consultancy or multi-client environments.
🚀 Main Duties & Responsibilities
Translate business requirements into scalable, well-architected Salesforce solutions, moving from AS-IS to TO-BE design
Lead client-facing engagements:
Discovery workshops
Requirements gathering
Solution walkthroughs and playback sessions
Own end-to-end configuration across environments:
Objects, fields, record types, page layouts
Validation rules, approval processes
Security model (roles, profiles, permission sets)
Design and implement advanced Flow automation, including:
Cross-object logic
Error handling frameworks
Scalable, maintainable automation patterns
Deliver solutions across core and emerging Salesforce capabilities, including:
Salesforce Media Cloud (industry-specific data models, media workflows, advertising lifecycle)
Salesforce Agentforce (AI-powered agent experiences, automation, and augmentation)
Use AI-assisted tools (Claude Code, OpenAI Codex, Github Copilot, or equivalent) as a core part of delivery to:
Accelerate and validate metadata configuration
Support solution design and edge-case handling
Generate documentation, test cases, and implementation artefacts
Improve delivery speed and quality
Contribute to solution architecture discussions, working closely with Technical Architects
Design and maintain scalable data models, including industry-specific schemas (e.g. Media Cloud)
Design and support integrations with third-party systems (telephony, marketing tools, document generation, data platforms)
Own and contribute to testing strategy:
UAT
Regression testing
Release readiness
Work within structured delivery environments:
Agile sprint planning
Estimation and backlog management
Release and DevOps processes
Build reports, dashboards, and analytical solutions to support business decision-making
Support pre-sales activities, including demos and solution shaping
Mentor junior team members and set standards for quality and best practice
Employment type
Full-Time
Work arrangement
Yes
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