General Manager

Who We Are
Since 1981, Mesa Systems has delivered reliable relocation services locally, coast-to-coast, and internationally. Built on the principles of Pride. Respect. Trust. (PRT), we take pride in our work, respect our customers and each other, and trust our teams to deliver at the highest level—every time.
As we continue to grow and expand, we are looking for strong operational leaders to drive performance, build teams, and deliver exceptional customer experiences.
The Role
The General Manager (GM) is responsible for the overall performance of a Mesa branch, including revenue growth, operational execution, financial performance, and team leadership.
This is a hands-on leadership role requiring someone who can drive results, lead people, and operate the business end-to-end. The GM is accountable for delivering profitable growth while maintaining a strong culture aligned to Mesa’s PRT values.
What You’ll Do
Business & Financial Performance
Own full P&L responsibility for the branch
Drive revenue growth across local, national, and O&I business lines
Manage costs, productivity, and profitability
Forecast, plan, and execute against financial targets
Operations Leadership
Ensure safe, efficient, and high-quality service delivery
Partner with Dispatch, Warehouse, and Drivers to optimize operations
Monitor key metrics (on-time performance, claims, labor efficiency, etc.)
Drive continuous improvement and operational excellence
Sales & Customer Growth
Partner with Sales to grow local and national accounts
Build and maintain strong customer relationships
Ensure service execution aligns with customer expectations
Support estimating, proposals, and key account development
Team Leadership & Development
Lead, coach, and develop a diverse team across operations and support roles
Build a high-performance culture rooted in accountability and respect
Identify and develop future leaders (HiPo / succession planning)
Address employee relations matters with consistency and professionalism
Culture & Engagement
Champion Mesa’s Pride, Respect, Trust (PRT) values
Drive employee engagement, recognition, and retention
Serve as a visible leader in the branch and local community
Compliance & Safety
Ensure compliance with DOT, safety, and regulatory requirements
Maintain a strong safety culture across all functions
Partner with HR and Safety on investigations, training, and compliance
What Success Looks Like
Branch consistently meets or exceeds revenue and profitability targets
Operations run efficiently with high customer satisfaction
Strong team engagement with low turnover in key roles
Safety and compliance standards are consistently met
You are viewed as a leader of leaders, not just a manager
What We’re Looking For
7–15+ years of leadership experience in operations, logistics, transportation, or service-based industries
Proven success managing P&L ($20M) and driving business performance
Strong leadership, coaching, and team development skills
Ability to operate in a fast-paced, hands-on environment
Strong problem-solving and decision-making capability
Experience in moving & storage, logistics, or related industry preferred
Why Mesa
Opportunity to lead and grow a business with real ownership and accountability
Be part of a company that values people, performance, and culture
Work in a dynamic, growth-oriented environment
Culture grounded in Pride. Respect. Trust.

Employment type
Full-Time

Work arrangement
No