Hospital Bridge's Peer Service Specialist

Position Summary:
The Hospital Bridge Peer Specialist provides peer support services to individuals identified in hospital settings who are experiencing substance use and/or co-occurring mental health disorders. This role focuses on engaging clients at bedside, building rapport through lived experience, and facilitating a seamless transition (“warm handoff”) to appropriate treatment and recovery support services in the community.
Essential Responsibilities and Target Outcome
Hospital Bridge Peer Specialist Specific Responsibilities and Target Outcomes:
· Conduct bedside outreach and engagement with patients in hospital settings (e.g., ER, inpatient units).
· Utilize lived experience to build trust, provide hope, and support individuals in early recovery.
· Perform brief screenings and needs assessments related to substance use and recovery readiness.
· Facilitate warm handoffs to detox, residential, outpatient, and community-based services.
· Coordinate transportation and linkage to treatment providers when appropriate.
· Provide education on harm reduction, recovery resources, and available support services.
· Support clients in developing short-term recovery plans and identifying next steps.
· Maintain communication with hospital staff, care coordinators, and treatment providers.
· Document all client interactions and referrals in accordance with program and regulatory requirements.
· Follow up with clients, when possible, to support continued engagement in care.
· Adhere to confidentiality standards (HIPAA) and ethical guidelines.
· Be open to performing additional tasks not mentioned in this job description but that they may be deemed necessary by agency directors and/or position supervisor.
II. Knowledge/Skill Based Functions
Possesses the ability to communicate with potential clients in a simple manner to make them understand and be aware of the services that New Hope CORPS provides and how they can benefit from them.
III. Additional Job Functions
Keeps work area clean and organized.
Attends and actively participates in staff as required
IV. Continuous Improvement of Work Processes
Increases work pace and prioritizes emergencies or rush assignments.
Seeks additional assignments upon completion of duties, as time allows.
Clarifies assignments/responsibilities with administrative staff.
Remains up to date on all departmental-specific policies/procedures/regulations.
Performs other roles, as required, to meet the demands of the department.
Principal Customers:
Individuals receiving services in the hospital area and who may be referred to New Hope for services.
Critical Work Relationships:
Area hospital staff, Clients, New Hope’s staff, and Stakeholders

Employment type
Full-Time

Work arrangement
No