IT Service Professional

A Snapshot of Your Day
Within the Global DC HUB Organisation, you will be working in our Hardware operations department, supporting our business with Hardware operation demands and projects globally.
We are looking for a motivated IT professional who is interested in hardware portfolio management and eager to develop in an international environment. The successful candidate will support the Global DC HUB Hardware Operations team in managing audiovisual (AV) hardware demands and projects, from initial documentation and onboarding through configuration and handover to operations.
How You’ll Make An Impact
Manage hardware-related projects and demands in ServiceNow, ensuring that records are accurate, complete, and kept up to date.
Coordinate with different stakeholders to understand their requirements and document demands clearly and consistently.
Learn, follow, and support the established onboarding process for new AV equipment to be added to the hardware portfolio.
Track demand progress, dependencies, risks, and next steps, and provide clear status updates to the relevant stakeholders.
Maintain structured documentation for hardware products, configurations, processes, decisions, and operational handover.
Contribute to hardware portfolio reviews by monitoring technology trends, product developments, and industry best practices.
Support continuous improvement activities related to demand management, hardware onboarding, and operational readiness.
Work closely with international teams and contribute to effective communication and collaboration across functions and regions.
What You Bring
A degree in Computer Science, Information Technology, Engineering, or a comparable field.
A strong interest in hardware portfolio management, IT service management, and audiovisual technologies. Previous professional experience is welcome but not required.
Experience with ServiceNow or a similar IT service management platform is an advantage.
Good knowledge of hardware technologies, current market trends, and industry best practices.
Fluent English, both spoken and written, with the ability to communicate clearly in an international environment.
A structured and well-organized way of working, strong attention to detail, reliability, teamwork, and a proactive learning mindset.
About The Team
Our Corporate and Global Functions play a critical role in driving Siemens Energy’s strategic initiatives and ensuring operational excellence across departments, business areas, and regions. As part of this team, you will contribute to shaping the global energy transition, partner with internal and external stakeholders, and conduct business responsibly while adhering to legal and regulatory requirements.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards / Benefits
Employees are eligible for remote working arrangements up to 2 days per week.
Opportunities to work with a distributed, global team.
Opportunities to work on and lead a variety of innovative projects.
Medical benefits.
Time off, paid holidays, and parental leave.
Continual learning through the Learn@Siemens-Energy platform.
https://jobs.siemens-energy.com/jobs

Work arrangement
Hybrid