Strategy & Operations Manager (Courier Pricing)

About The Role
Come and drive growth in a fast paced, dynamic business. This role is part of the APAC Marketplace team, which tackles some of the region’s most complex problems. These problems involve tough strategic decisions, requiring analytical rigour and close collaboration across Uber. For a tenacious truth seeker, looking to unlock the next wave of growth for all 3 sides of the marketplace, this is the team for you.
Make magic in the marketplace joining the team at the intersection of our Earners, Consumers and Merchants. The Courier Pricing team manages complex marketplace dynamics and is suited to a commercially minded operator who is keen to roll up their sleeves and put strategy into action. You will be responsible for analysing performance, defining strategy, executing high impact initiatives across the region, and partnering with engineering teams on new product rollouts. In doing so you will help millions of consumers in APAC add time back in their day with delicious food and critical conveniences and provide earnings opportunities to many hundreds of thousands more.
What You’ll Do
Lead strategic courier pricing projects: Own cross-market projects end to end - frame the problem, build the analysis, land the recommendation with leadership, and see it through implementation with country pricing and incentives owners.
Pricing models & forecasting: Build and improve models used to inform pricing decisions, including operational demand and supply forecasts
Product launches: Partner with Engineering, Policy and Safety teams on the design and launch of new courier pricing products and incentive constructs
Scale supply: Partner with Delivery Person acquisition teams in each country to ensure we are building adequate supply where and when we need it most, maintaining balance between demand and delivery people availability
Spend & experience tradeoffs: Recommend spend vs. experience tradeoffs, partnering with local Finance and Marketplace teams to strike the right balance between investment and consumer experience
Basic Qualifications
Experience - 3+ years in strategy, operations, pricing, analytics or consulting
Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus) and proficiency with AI tooling to synthesise data-backed recommendations
Problem solving - the ability to break down ambiguous problems by applying structure and using data-driven insights to solve them
Ownership and delivery - demonstrated ability to work closely with cross-functional teams, plan and prioritise workstreams across multiple projects and complete tasks with a high attention to detail