Contracts Operation Specialist

Description
We are looking for a detail-oriented, self-oriented and experienced Contract Operations Specialist to join our dynamic and fast-growing team.
Responsibilities
Manage, optimize, and continuously improve Jira workflows related to the end-to-end contract signing and document management process
Analyze contract workflows and operational data to identify inefficiencies, recurring issues, and opportunities for process improvement
Prepare regular analytical reports and performance insights to support management decision-making and identify risks, and areas for improvement
Oversee the end-to-end document lifecycle, including document creation, registration, review, approval, signing, distribution, filing, archiving, and retrieval
Review and approve Jira tickets related to contracts and documentation, ensuring accuracy, completeness, proper documentation, and compliance with internal policies and procedures
Maintain a strong understanding of document management principles, internal documentation standards, and contract administration requirements
Monitor contract processing timelines and operational performance, proactively identifying delays and implementing corrective actions to improve turnaround time.
Ensure the confidentiality, integrity, and controlled access of contractual and business documentation throughout its lifecycle
Establish and maintain effective document classification, naming, registration, filing, and archiving practices across digital and physical records
Maintain a structured and easily accessible document archive, enabling efficient document retrieval, traceability, and long-term preservation of records.
Coordinate and communicate effectively with Legal, Procurement, Finance, Operations, and other stakeholders involved in contract and document management.
Develop and deliver training sessions on contract signing, document management, Jira workflows, and related operational procedures.
Create and maintain process documentation, guidelines, and standard operating procedures (SOPs) to ensure consistency and knowledge continuity across teams
Support process automation and digitalization initiatives by identifying opportunities to reduce manual work, improve data quality, and increase operational efficiency
Requirements
At least 2 years of professional experience in a similar role
Advanced knowledge of Armenian, Russian, and English languages
Accurate, detail-oriented personality, ability to meet deadlines
Advanced practical knowledge of MS Excel is a must
Excellent communication and negotiation skills
Strong time management skills
Analytical thinking and problem-solving skills
Interpersonal skills, ability to develop effective working relations with colleagues
High sense of responsibility and ability to work under pressure
Strong interpersonal and communication skills

Employment type
Full-Time

Work arrangement
No